• Own delivery of committed scope across the team, allocating capacity and balancing scope, time and quality.
• Own cloud infrastructure and platform reliability: AWS architecture and cost, database performance, deployment pipelines, and incident response.
• Own security and data protection: access control, vulnerability management, and the standards that keep client payroll and personal data safe across every market we serve.• Set the direction on AI, both in the product and in how the team builds, and take it from proof of concept through to production....
Drive proposal and tender quality - Author solution write-ups, bills of materials, and scopes of work that strengthen win rates, including submissions for regulated industries such as oil & gas.
Advise on IT and infrastructure integration - Guide client IT teams through deployment considerations including cloud vs. on-premise architecture, network and connectivity requirements, API integration, and dashboard/digital twin setup.
Build internal technical capability - Develop playbooks, FAQs, and training materials that raise the sales team's technical fluency and reduce dependency on ad hoc engineering support....
Collaborate and design solutions for the challenging yet unique problems across hardware and software platforms, including servers, RAID, and various operating systems (Windows and Linux).
Participate in planning and coordinating significant technical investigations from problem statement to conclusion.
Creates design documents pertinent to the various phases of firmware development....