Advance understanding of rooftop solar PV systems, including design, components, troubleshooting, and compliance with performance and safety standards.
Good understanding in Job Method Statement, HIRARC preparation for high risk working environment.
Ability to prepare preventive and corrective maintenance schedules, oversee field service teams, and ensure timely, quality execution aligned with SLAs.
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Coordinate with Customer Service and internal teams to ensure accurate and timely communication of maintenance outcomes for effective client reporting and service continuity
Review and verify site reports, inspection checklists, photos, and test records submitted by Technicians and Engineers. Ensure proper documentation for internal reference and client reporting
Prepare high-level technical reports for various needs including client requests, compliance, analysis, claims, etc
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User Training: Provide basic operational and safety briefings to the customer's team during handover.
After-Sales Support & Repair: Respond to customer service requests to troubleshoot and repair mechanical breakdowns, electrical faults, or minor component issues on-site.
Education/Background: Certificate, Diploma, or equivalent practical trade experience in Mechatronics, Mechanical, Electrical Engineering, or a related technical field.
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