You will work across the entire stack — from frontend experiences and APIs to distributed systems, data infrastructure, LLM orchestration, agentic workflows, evaluation systems, and autonomous optimization loops.
The ideal candidate has deep hands-on experience with Claude/Anthropic models, agentic architectures, tool-use, multi-step reasoning, autonomous execution loops, and AI-driven self-optimization.
You should be comfortable asking: "How can we make the system improve itself rather than requiring an engineer to manually optimize every workflow?"
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Project Management : In project management, the leader would participate or sometimes lead certain projects. This includes : The new system goes live. New scope transition. New site transition. The leader would be expected to: Support/Lead transition activities (including knowledge transfer, hiring, training, etc). Support the transition team in resource allocation/management. Involve in Hypercare
People-oriented mindset, highly accountable, agile, and results-oriented. Acts as a servant leader. Lives the Roche values and leadership commitments, has a growth mindset and drives a collaborative culture in the organization. Represent and support the desired ways of working (Agile, LEAN, ITIL, VACC). Ability to work in, co-create and contribute to a highly complex and team-oriented global environment
Ability to work in, and contribute to, a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured and highly complex environment. Drive cost-conscious spending behavior to manage team expenses. Able to thrive in a high performing organization. Have a strong entrepreneurial mindset to trust in your capabilities and power to influence outcomes
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Project Management : In project management, the leader would participate or sometimes lead certain projects. This includes : The new system goes live. New scope transition. New site transition. The leader would be expected to: Support/Lead transition activities (including knowledge transfer, hiring, training, etc). Support the transition team in resource allocation/management. Involve in Hypercare
People-oriented mindset, highly accountable, agile, and results-oriented. Acts as a servant leader. Lives the Roche values and leadership commitments, has a growth mindset and drives a collaborative culture in the organization. Represent and support the desired ways of working (Agile, LEAN, ITIL, VACC). Ability to work in, co-create and contribute to a highly complex and team-oriented global environment.
Ability to work in, and contribute to, a fast-paced and changing environment, where multiple priorities need to be effectively managed, while maintaining composure and flexibility in a structured and highly complex environment. Drive cost-conscious spending behavior to manage team expenses. Able to thrive in a high performing organization. Have a strong entrepreneurial mindset to trust in your capabilities and power to influence outcomes
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Quality Assurance & Compliance: Define performance metrics, continuous monitoring, health checks, periodic reviews, enforcement mechanisms, and automated validation rules to maintain 100% accurate dependencies, impact maps, and ticket routing logic
Process Enablement & Frameworks: Standardize playbooks, intake frameworks, and self-service guidelines to streamline how product teams interface with IT Service Management systems. Contextual layer for operational telemetry (dependencies, ownership, business mapping) to enable reasoning.
AI Tools and Automation Adoption: Define and adopt AI-driven Solutions and rulesets to support the identification of operational support structure gaps and the automation of the corrective actions in the CMDB. Provides the necessary high-quality, real-time data layer to safely automate operations and prevent AI "hallucinations “
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Market Intelligence & Data Management: Build and maintain critical data on market trends, customer profiles by industry/application, competitor analysis, and product catalog distribution.
Budgeting & Cost Control: Prepare and manage budgets for sales, advertising, and promotions (A&P), including product catalogs, brochures, and exhibition setups (booth design, samples, gifts).
Distribution & Networking: Expand distribution networks, establish new dealer channels, and build strong public relations with industry stakeholders.
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CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects.
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Work closely with cross-functional teams (Legal, Finance, Operations, and Project Delivery) to align commercial terms with business strategy and project requirements.
Support risk management efforts by identifying potential commercial and contractual risks and ensuring appropriate mitigation measures are in place.
Monitor project progress, deliverables, billing milestones, and payment terms using internal systems.
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CNS Worldwide Executive Search is looking for a Support & Field Services Engineer on behalf of our client, a specialised American-French technology company providing environmental monitoring and compliance solutions to the pharmaceutical, healthcare, laboratory, and medical device sectors.
This is an exciting opportunity for a hands-on technical professional who enjoys solving problems, working directly with customers, and travelling across the APAC region.
Based in Petaling Jaya, you will join a close-knit APAC team and gain broad exposure across technical support, field services, system implementation, customer training, and engineering projects.
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Operate DataPipes (EKS + Airflow) for ingestion orchestration, ensuring high availability and version-controlled configurations via IaC (CloudFormation/CDK).
Maintain & enhance logging, monitoring, observability & DevOps automation via modern tools such as CloudWatch, Splunk, PagerDuty, Slack, ServiceNow, Snowflake observability features.
AI & Automation Explorationo Explore how AI tools (e.g. forecasting models, copilots, automation) can improve planning workflowso Pilot small use cases (e.g. automated insights, anomaly detection, demand sensing concepts)o Support building business cases for scaling solutions
Continuous Improvement Projectso Map current planning processes and identify inefficiencieso Design and implement improvements (tools, templates, dashboards)o Standardize best practices across markets
Data & Dashboard Developmento Build and maintain dashboards (e.g. forecast accuracy, bias, KPIs)o Improve data usability for planners and stakeholders
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You will join the Demand Planning & S&OP team for FrieslandCampina Professional Asia, supporting a fast-growing business that delivers dairy solutions to the heroes of food - baristas, bakers, chefs, and foodservice operators across channels such as Coffee & Tea (C&T), Quick Service Restaurants, and Industrial. In this internship, your main mission is to drive continuous improvement in demand planning, with a strong focus on leveraging AI and analytics to enhance how we forecast and plan. You will work closely with demand planners, commercial teams, supply planning, and regional stakeholders to identify opportunities, test solutions, and deliver tangible improvements.
Key Responsibilities
• Forecast Accuracy & Deep Diveso Analyze forecast vs. actual performance across marketso Identify root causes of varianceso Translate insights into actionable recommendations
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