Cross-Functional Collaboration: Coordinate product briefing sessions for new training programs across trainers, administration, quality, and operations teams.
Quality Assurance: Ensure top-tier service standards through periodic classroom observations and tracking performance indicators.
Stakeholder Relations: Liaison with key accreditation awarding bodies (including SSG, MOM, and ITE) regarding accreditation, audits, and grant receivables.
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Develop and maintain On-The-Job Training (OJT) resources. Ensure training materials are current, effective, and accessible.
Curate new hire onboarding program and provide training support to new hires to ensure a smooth onboarding process and technical training effectiveness
Lead the planning, implementation, and evaluation of assigned programs. Document business processes, identify gaps, and recommend interventions for continuous improvement.
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Location 工作地点: IOI RIO, Bandar Puteri, Puchong Duration 实习周期: 3–6 months or above Working Hours 工作时间: Mon–Fri, 10am - 6pm 周一至周五,办公时间 Open to 面向对象: University / College Students 大学生或大专生
Ready to shape how our people work and grow? Working with us at Heng Rui Da (M) Sdn Bhd means joining a grounded food and beverage team that serves local communities with care and practical service.
This role keeps our day-to-day running smoothly by making sure staffing, payroll and team wellbeing are reliable and consistent across our outlets.
Participate in staff development activities to continuously enhance your teaching skills and subject knowledge. Complete training before start conducting classes.
Foster a positive, inclusive learning environment that encourages student engagement and curiosity
Participate in staff development activities to continuously enhance your teaching skills and subject knowledge. Complete training before start conducting classes.
Foster a positive, inclusive learning environment that encourages student engagement and curiosity
Work closely with department managers to understand their business logic, team structure, job scope, and performance expectations.
Assist managers in setting clear, measurable, attributable, and trackable performance indicators using suitable methods such as KPI, OKR, MBO, or other relevant approaches.
Provide end-to-end support throughout the performance cycle, including goal setting, progress tracking, mid-cycle review, year-end evaluation, and performance review discussion.
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