Respond to customer inquiries regarding product availability, location, and basic information, escalating complex questions to senior staff when necessary.
Assist with inventory management tasks, including receiving new stock, checking for damages, and reporting discrepancies.
Help prepare promotional displays and ensure marketing materials are up-to-date and prominently displayed.
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Actively engage with our online community by responding to comments, messages, and inquiries in a timely and professional manner, fostering positive relationships and brand loyalty.
Monitor social media trends, analytics, and competitor activities to identify opportunities for growth and provide actionable insights to the marketing team.
Collaborate with internal teams to ensure brand consistency and align social media efforts with overall marketing campaigns and business goals.
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