Application Support
IT Support
Troubleshooting
System Administration
Customer Service
Technical Support
Web Development
Application Development
Mobile App Development
Mobile Development
Mobile Applications
Basic IT Troubleshooting
Application Support
Familiarity with Retail Management Software
Ticketing System
Basic LAN/WAN Networking
Windows OS & Microsoft Office
Hardware & Software Installation
Basic SQL (Added Advantage)
Good Communication Skills
Problem-Solving Skills
Ensuring recording data retention and retrieving video footage upon authorized request from time to time. Update CCTV accessing privileges as well required.
Provide assistant and technical support or guidance to cross - functional team members to ensure smooth operations as and when required.
Act under the discretion of the supervisor or superior, especially in complex or critical situations.
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Technical Support & Troubleshooting Skills
Hardware & Software Knowledge
Network & Infrastructure Skills
System Administration Skills
Cybersecurity Awareness
IT Support & User Training
Soft Skills
Troubleshoot and resolve software-related issues, including operating system errors, application malfunctions, and connectivity problems, using software flashing and debugging techniques.
Provide excellent customer service by communicating technical issues and repair solutions clearly and professionally to customers, addressing their concerns and ensuring satisfaction.
Maintain accurate records of repairs performed, parts used, and customer interactions, using a computerized system to track inventory and manage service requests.
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Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service
Troubleshoot and resolve software-related issues, including operating system errors, application malfunctions, and connectivity problems, using software flashing and debugging techniques.
Provide excellent customer service by communicating technical issues and repair solutions clearly and professionally to customers, addressing their concerns and ensuring satisfaction.
Maintain accurate records of repairs performed, parts used, and customer interactions, using a computerized system to track inventory and manage service requests.
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Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Customer Service
Smartphone Repair
Hardware Troubleshooting
Component Replacement
Diagnostic Tools
Soldering Skills
Customer Service
Problem Solving
Attention to Detail
Time Management
Technical Support
Mobile OS Knowledge
Device Repair
Mobile Phone Repair
Phone Repair
Repair Phone
Smartphone Repair
Hardware Troubleshooting
Component Replacement
Diagnostic Tools
Soldering Skills
Customer Service
Problem Solving
Attention to Detail
Time Management
Technical Support
Mobile OS Knowledge
Device Repair
Mobile Phone Repair
Phone Repair
Repair Phone
Smartphone Repair
Hardware Troubleshooting
Component Replacement
Diagnostic Tools
Soldering Skills
Customer Service
Problem Solving
Attention to Detail
Time Management
Technical Support
Mobile OS Knowledge
Device Repair
Mobile Phone Repair
Phone Repair
Repair Phone
Smartphone Repair
Hardware Troubleshooting
Component Replacement
Diagnostic Tools
Soldering Skills
Customer Service
Problem Solving
Attention to Detail
Time Management
Technical Support
Mobile OS Knowledge
Device Repair
Mobile Phone Repair
Phone Repair
Repair Phone