Conducting customer business analysis and participate in customer performance reviews and improvement discussions
Participate in initial customer implementation meetings, site assessments, and solution walkthroughs
Assist in coordinating implementation activities such as developing timelines, maintaining action plans, supporting Gantt charts, cross‑referencing products, and preparing inventory setups (min/max, VMI, vending, and new location launches)
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Lead root cause analysis (RCA) for facility related downtime events.
Plan and execute minor facility modifications and system upgrades to improve efficiency, capacity or compliance.
Ensure all facility system operate in compliance with GMP (21 CFR Part 820, ISO 13485), environmental regulations and safety standards (OSHA, local EHS requirements).
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