Manage sales pipelines and forecast opportunities.
Job Opportunity: Sales & Application Engineer in Kuala Lumpur, Penang & Kuching
We have openings for Sales & Application Engineer to join our team, responsible for sales and customer relationship management within the Industrial group, focusing on our products and services.
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Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
Site survey before meter fixing/removal/replacement job, supervision of term contractor’s work
Check and record initial readings on new meters and final readings on old meters, including photographic records
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Technical Connections: Provide hands-on assistance during corrective troubleshooting, check basic electrical and AC/DC components , and support on-site recovery for offline systems (WiFi/logger setups).
Client & Logistics Coordination: Assist in scheduling customer maintenance appointments, handle basic inquiries, and coordinate with Supply Chain for replacement parts and logistics.
Safety & Compliance: Ensure strict compliance with company safety guidelines and practice proper PPE usage during all operations.
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Implementation activities include system integration, test system build, installation, debug, provide user training, and start-up support.
Test performance characterization includes test coverage, programming/calibration functions, automation, repeatability, reliability, safety, ergonomics, and supportability.
Provide continuous improvement idea to growth factory supporting team.
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This role is suitable for someone who is interested in applying software development to real engineering systems, including equipment monitoring, data logging, alarm functions, system testing, and hardware-software integration.
Your Growth & Impact
Develop practical skills in software, sensors, controllers, equipment communication, and industrial system integration through hands-on development and testing.
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Implementation activities include system integration, test system build, installation, debug, provide user training, and start-up support.
Test performance characterization includes test coverage, programming/calibration functions, automation, repeatability, reliability, safety, ergonomics, and supportability.
Provide continuous improvement idea to growth factory supporting team.
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Work closely with customers, distributors, Headquarters, Sales personnel and internal teams to ensure effective communication and timely resolution of technical issues.
Prepare accurate service reports, technical feedback, quotations and updates on product performance, job progress and on-site activities for customers and Management.
Provide after-sales technical support to ensure the reliable operation and maintenance of installed sensor products.
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Position yourself for career growth and certifications by taking ownership of incidents, preventive maintenance and delivery activities.
Job Summary
If you enjoy turning messy networks into reliable systems, you'll enjoy working with us at AERUMA GROUP SDN BHD, where our hardware-first team designs and maintains secure connectivity for businesses and clients across Malaysia.
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