Generate reports and dashboards to track key metrics related to CDP performance, campaign effectiveness, and customer engagement. Provide insights to optimize marketing strategies.
As part of regional growth efforts, provide insight frameworks for new market activation to growth-stage retention to mature market defence, equipping country teams to independently adopt strategies.
Assist on promotional offer configuration and deployment.
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Client Relationship Management: Maintain existing corporate accounts and foster long-term partnerships to ensure account expansion and repeat business.
Sales Reporting and Forecasting: Utilize available tools to track sales activities, manage pipelines, and provide accurate and timely sales forecasts and reports to management.
Education: Minimum SPM / 'O' Level qualification is required. Fresh graduates with a strong passion for technology sales are highly encouraged to apply.
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Gather market trends, market share data, and competitive intelligence to evaluate the effectiveness of marketing activities and inform strategic decision-making
Ensure an optimum balance across all marketing activities, including: brand-building exercises such as media advertising, Public Relations (PR), event sponsorships, product launches, and sampling
Product and category education through internal and external product training sessions and webinars
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Gather market trends, market share data, and competitive intelligence to evaluate the effectiveness of marketing activities and inform strategic decision-making
Ensure an optimum balance across all marketing activities, including: brand-building exercises such as media advertising, Public Relations (PR), event sponsorships, product launches, and sampling
Product and category education through internal and external product training sessions and webinars
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Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
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Manage stock inventory to ensure optimal supply levels within contractual agreements, and partner with internal DKSH departments and Business Units to align client business plans and ensure effective cross-functional implementation
Identify potential new markets and develop structured market entry strategies, while supporting the building of Key Opinion Leader (KOL) relationships through cross-functional planning and engagement
Lead product training programs to equip the sales team with the technical expertise needed to confidently and effectively represent the product portfolio
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Ensure an optimum balance across marketing activities, including brand-building exercises such as conferences, roadshows, Continuing Medical Education (CME) programs, round table discussions, and product launches, as well as internal and external product training initiatives
Formulate and monitor the implementation of Advertising and Promotions (A&P) strategies, evaluating their effectiveness against brand objectives, and partner with agencies to secure competitive rates for Point-of-Sale Materials (POSM)
Play a strategic role in ensuring product range and selection aligns with evolving market trends and customer requirements
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Top Clean & Clear is a fast-growing professional cleaning service based in Petaling Jaya. As our service coverage expands, we are looking for an Operations Executive who thrives in a dynamic environment and is ready to keep our daily service operations running seamlessly.
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Coordinate daily with showroom staff, delivery and finance partners to ensure orders are fulfilled smoothly. Track each sale from booking to handover and resolve issues before they impact the customer.
Hit monthly sales targets and KPIs while maintaining neat customer records and regular lead follow up. Recommend small process improvements based on customer feedback to help the team close more deals.
Turn messages into motorcycles. If you enjoy helping people, closing sales and keeping things moving, you will enjoy working with us at Hiap Aik Star Motosports Sdn Bhd. We are a showroom-focused team selling motorcycles, accessories and finance packages, and we value friendly service and clear communication across WhatsApp, Facebook, TikTok and Instagram.
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Field force integration: Work closely with Sales leadership and field teams to integrate omnichannel plans with customer-facing execution, enable adoption of relevant tools and content, and use field insights to continuously improve customer journeys.
Performance optimization: Establish appropriate KPIs and dashboards to measure reach, engagement, conversion and channel effectiveness; translate performance insights into actions and continuously optimize customer journeys, channel mix and investment.
Cross-functional execution & governance: Lead cross-functional orchestration of omnichannel initiatives, campaigns and launches, ensuring timely execution, appropriate use of resources and adherence to GSK promotional, privacy, digital and governance requirements.
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Analytical Problem Solving & Performance Tuning: Leverage advanced analytical techniques to diagnose platform bottlenecks, optimize database queries, improve GraphQL API performance, and enhance frontend speed metrics across SG and MY stores.
Marketplace Integrations: Lead the architectural design and analytical evaluation of integrations with major 3rd-party marketplace platforms (e.g., Shopee), ensuring robust error-handling, logs analysis, and real-time synchronization for inventory, orders, and pricing.
Headless & GraphQL Expertise: Provide deep technical authority on Magento GraphQL APIs and headless architecture, analyzing data payload efficiency and network latency for native Mobile Applications.
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