Client Relationship Management: Maintain existing corporate accounts and foster long-term partnerships to ensure account expansion and repeat business.
Sales Reporting and Forecasting: Utilize available tools to track sales activities, manage pipelines, and provide accurate and timely sales forecasts and reports to management.
Education: Minimum SPM / 'O' Level qualification is required. Fresh graduates with a strong passion for technology sales are highly encouraged to apply.
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Gather market trends, market share data, and competitive intelligence to evaluate the effectiveness of marketing activities and inform strategic decision-making
Ensure an optimum balance across all marketing activities, including: brand-building exercises such as media advertising, Public Relations (PR), event sponsorships, product launches, and sampling
Product and category education through internal and external product training sessions and webinars
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Manage stock inventory to ensure optimal supply levels within contractual agreements, and partner with internal DKSH departments and Business Units to align client business plans and ensure effective cross-functional implementation
Identify potential new markets and develop structured market entry strategies, while supporting the building of Key Opinion Leader (KOL) relationships through cross-functional planning and engagement
Lead product training programs to equip the sales team with the technical expertise needed to confidently and effectively represent the product portfolio
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Ensure an optimum balance across marketing activities, including brand-building exercises such as conferences, roadshows, Continuing Medical Education (CME) programs, round table discussions, and product launches, as well as internal and external product training initiatives
Formulate and monitor the implementation of Advertising and Promotions (A&P) strategies, evaluating their effectiveness against brand objectives, and partner with agencies to secure competitive rates for Point-of-Sale Materials (POSM)
Play a strategic role in ensuring product range and selection aligns with evolving market trends and customer requirements
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Field force integration: Work closely with Sales leadership and field teams to integrate omnichannel plans with customer-facing execution, enable adoption of relevant tools and content, and use field insights to continuously improve customer journeys.
Performance optimization: Establish appropriate KPIs and dashboards to measure reach, engagement, conversion and channel effectiveness; translate performance insights into actions and continuously optimize customer journeys, channel mix and investment.
Cross-functional execution & governance: Lead cross-functional orchestration of omnichannel initiatives, campaigns and launches, ensuring timely execution, appropriate use of resources and adherence to GSK promotional, privacy, digital and governance requirements.
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Analytical Problem Solving & Performance Tuning: Leverage advanced analytical techniques to diagnose platform bottlenecks, optimize database queries, improve GraphQL API performance, and enhance frontend speed metrics across SG and MY stores.
Marketplace Integrations: Lead the architectural design and analytical evaluation of integrations with major 3rd-party marketplace platforms (e.g., Shopee), ensuring robust error-handling, logs analysis, and real-time synchronization for inventory, orders, and pricing.
Headless & GraphQL Expertise: Provide deep technical authority on Magento GraphQL APIs and headless architecture, analyzing data payload efficiency and network latency for native Mobile Applications.
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Support / Implement approved Marketing budget and allocate toward optimizing utilization of funds in raising brand awareness and promoting sell-through.
To resourcefully gather general market trend, market share and competitive information as guidance in gauging effectiveness of marketing activities.
To ensure optimum balance between various marketing activities:
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Manage stock inventory to ensure optimal supply levels within contractual agreements, and partner with internal DKSH departments and Business Units to align client business plans and ensure effective cross-functional implementation
Identify potential new markets and develop structured market entry strategies, while supporting the building of Key Opinion Leader (KOL) relationships through cross-functional planning and engagement
Lead product training programs to equip the sales team with the technical expertise needed to confidently and effectively represent the product portfolio
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