Conduct pre-publishing quality checks on all assets, including platform dimensions, safe zones, mobile readability, image quality, and marketplace compliance across Southeast Asian e-commerce platforms.
Be involved in complex end-to-end projects, from concept development, feasibility assessment, and financing, through planning, execution, measurement, and iteration
Process customer orders, track order progress, and ensure timely fulfillment. Execute order auditing and handle common user inquiries, feedback, or form submissions, providing initial sorting and routing.
Team & Multi-Project Management: Adopt tiered management and standardized delivery SOPs to manage multiple client projects simultaneously. Train local overseas hosts and junior operators to solve execution and language barriers and improve overall team efficiency.
Adapt, modify, and produce assets from existing master templates across all product categories, including hero banners, product detail images, size/spec charts, bundle modules, store homepages, and campaign landing pages.
Maintain visual consistency across the full product catalogue, including typography, colour usage, grids, badges, price lockups, CTA styles, iconography, and image treatment.
Promotional Offer Configuration: Schedule and program approved coupons, discounts, and promotional offers within platform seller tools according to the target deal percentages and timelines set in the master promotional calendar.