Advanced Microsoft Excel skills are highly preferred for data manipulation and reporting.
Exceptional communication skills with a proven ability to interact, coordinate, and build strong relationships with multiple internal teams (e.g., Marketing, Commercial, Warehouse).
A highly motivated self-starter who takes ownership of tasks, is passionate about driving measurable results, and is comfortable thriving in a fast-moving, dynamic business environment.
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analysing e-commerce data and metrics to identify growth opportunities and areas of improvement;
collaborating with cross-functional teams and external parties, such as sales, logistics, and product development, as well as external partners, to ensure smooth operations across online sale channels;
monitoring the order processing cycle while effectively managing aftersales support and handling complaints;
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Inventory Control: Monitor stock levels across the platform regularly and flag low-stock SKUs to prevent stockouts
Modern Workflows (AI Integration): Actively incorporate AI tools into content creation, customer service, and daily workflows to maximize operational efficiency as a lean team.
Ad Hoc Support: Handle ad hoc duties and special projects to support the growth of the new e-commerce division
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