Review and refine personalisation strategies following implementation.
Oversee performance search and personalisation strategies that has been implemented on the website; identify "red-flag" disruptions and implement immediate corrective actions to prevent negative impact on customer experience.
Review weekly and monthly on-site keyword search reports and implement optimisation improvements (e.g., ranking, synonyms, merchandising rules) via third party search SaaS.
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The role must also help the company integrate AI tools and digital systems into HR operations, recruitment screening, training tracking, performance review, and talent database management.
Work with the Founder/CEO to define company’s future organization structure.
Clarify department structure, reporting lines, job levels, and role responsibilities.
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