17 Duty Manager Jobs in Johor - August 2026 - High Salaries

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MYR2,500 - MYR3,800 Per Month
Fresh Graduates
  • Monitor guest feedback through surveys, online reviews, and direct interactions, and take appropriate action to improve service quality.
  • Lead, train, and motivate Guest Services Associates, including Front Desk, Concierge, Bellmen, and Lobby Ambassadors.
  • Develop shift schedules, assign duties, and ensure compliance with SOPs. ...
Customer Service Front Desk Operations
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Be an early applicant!

Posted
2 days ago

Ramada Meridin By Whyndham

MYR2,800 - MYR2,800 Per Month

Gerbang Nusajaya

  • To maintain Guest Satisfaction to the highest standard.
  • Creates a positive and highly motivated working environment that promotes and develop teamwork
  • Involved in training/coaching for FO staff. ...
Posted
a month ago

Holiday Inn Johor Bahru City Centre

MYR3,500 - MYR3,800 Per Month
  • Acts as the primary point of contact for guests and staff in the absence of senior management and is responsible for ensuring that all hotel standards, policies, and procedures are followed.
  • Supports staff supervision, helps resolve operational issues, and ensures a safe, welcoming, and professional environment for both guests and employees.
  • Supervise daily hotel operations and ensure all departments are functioning smoothly ...
Posted
a month ago

Mandarin Oriental

Undisclosed
  • Conduct lobby presence during peak periods to engage with guests.
  • Follow up on guest issues to ensure satisfactory resolution.
  • Oversee the daily operation of all hotel departments during assigned shifts. ...
Posted
a month ago

Anantara Hotels & Resorts

Undisclosed

Malaysia

  • Monitor daily arrivals, departures, VIPs, special requests, and guest preferences to deliver personalized guest experiences.
  • Handle guest complaints and service recovery promptly, ensuring timely resolution and high guest satisfaction.
  • Maximize departmental performance by monitoring service quality, operational efficiency, costs, and upselling opportunities. ...
Posted
16 days ago

PINETREE MARINA RESORT

MYR3,000 - MYR4,000 Per Month
  • Duties and Responsibilities:
  • To maintain appropriate standards and discipline for dress, hygiene, uniform, appearance, posture and conduct at all times.
  • Ensures Standard Operation Procedures for the Front Office Department is in place and updated as and when needed. ...
Posted
8 days ago

Mandarin Oriental

Undisclosed
  • Conduct lobby presence during peak periods to engage with guests.
  • Follow up on guest issues to ensure satisfactory resolution.
  • Oversee the daily operation of all hotel departments during assigned shifts. ...
Posted
6 days ago

Marriott International, Inc

Undisclosed
  • Communicates any variations to the established norms to the appropriate department in a timely manner.
  • Sends copy of MOD report to all departments on a daily basis.
  • Strives to improve service performance. ...
Posted
2 days ago

Holiday Inn Express And Suites

MYR2,800 - MYR3,500 Per Month
  • Handle cash and credit transactions
  • Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
  • Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns ...
Posted
24 days ago

Katerina Hotel

Undisclosed

Malaysia

  • Effective communication skills in English and relevant local languages, with professional interpersonal skills.
  • Ability to manage multiple tasks under pressure while maintaining attention to detail and service quality.
  • Basic understanding of front office systems, reservation platforms, and cash handling procedures. ...
Posted
20 days ago

1975 Avenue & Hotel

MYR2,800 - MYR3,600 Per Month
  • Guest Experience & Service Excellence
  • · Oversee all guest touchpoints, ensuring warm welcomes, smooth check-ins/outs, and personalized experiences.
  • · Handle VIPs, repeat guests, and special requests, ensuring high levels of satisfaction. ...
Posted
10 days ago

Ramada Meridin By Whyndham

MYR2,800 - MYR2,800 Per Month

Gerbang Nusajaya

  • To maintain Guest Satisfaction to the highest standard.
  • Creates a positive and highly motivated working environment that promotes and develop teamwork.
  • Involved in training/coaching for FO staff. ...
Posted
3 days ago

Peoplelake Resources Sdn. Bhd.

MYR4,000 - MYR4,000 Per Month
  • Excellent problem-solving and conflict-resolution abilities.
  • Proficiency in hotel PMS (e.g., Opera, Fidelio) and MS Office tools.
  • Multilingual skills are an advantage. ...
Posted
8 days ago
Undisclosed
  • Communicates any variations to the established norms to the appropriate department in a timely manner.
  • Sends copy of MOD report to all departments on a daily basis.
  • Strives to improve service performance. ...
Posted
6 days ago

Sand & Sandals Desaru Beach Resort & Spa

Undisclosed
  • Ensure adherence to hotel policies, procedures, and brand standards.
  • Coordinate with Housekeeping, Engineering, Security, and other departments to ensure seamless operations.
  • Prepare daily reports and monitor room inventory, occupancy, and guest satisfaction. ...
Posted
17 days ago
Undisclosed
  • Communicates any variations to the established norms to the appropriate department in a timely manner.
  • Sends copy of MOD report to all departments on a daily basis.
  • Strives to improve service performance. ...
Posted
a month ago