Test planning and execution: Prepare test scenarios and detailed test cases that provide traceability to requirements and acceptance criteria. Coordinate and participate in functional testing, regression testing and user acceptance testing, and support defect triage and retesting.
Test planning and execution: Prepare test scenarios and detailed test cases that provide traceability to requirements and acceptance criteria. Coordinate and participate in functional testing, regression testing and user acceptance testing, and support defect triage and retesting.
Implement ongoing improvement initiatives based on survey data, performance metrics, and client feedback; maintain a structured Client Service Plan outlining actions, priorities, and progress.