Lead and provide oversight on institutional compliance with Joint Commission International (JCI) standards and the Ensure Safer System programme, and with MOH HCSA requirements and other applicable regulatory frameworks.
To grow a clientele base using internal referrals, clients' referrals, marketing leads and self- generated leads, while maintaining a high standard of service quality and compliance in our industry.
Orchestrate integrated, full-funnel activity across Brand, Digital, CRM, Revenue and Sales, connecting awareness and demand generation with conversion and retention outcomes.
Recognise sensitive, complex or high-risk matters, including vulnerable client needs, potential inappropriate sales and material client impact, and seek timely guidance or escalation while maintaining case ownership.
Arbiter: Bring best-practice into GovTech, whether it be technological developments or operating structures. Your role is to know what’s next before it’s too late.
Establish vendor performance expectations and consistently measure progress against those expectations; ensure priorities are integrated into broader sourcing and supply chain strategy
Participate as a member advocating and safeguarding the legal interests and reputation of CIBC on deal committees to approve transactions and commitments.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.