Trendjacking & Community Engagement: Stay on top of viral trends, audio formats, and digital marketing shifts to adapt our product stories creatively; interact with viewer comments and questions on video posts.
Drive customer immersions by actively gathering customer feedback and conducting research on evolving market practices and best-in-class solutions to define efficient and customer-friendly UI/UX experiences.
Drive customer immersions by actively gathering customer feedback and conducting research on evolving market practices and best-in-class solutions to define efficient and customer-friendly UI/UX experiences.
Drive and facilitate Proof of Concepts (PoCs) in accordance with the company's innovation strategy, ensuring timely execution and successful implementation.
Identify opportunities to standardise workflows, optimise existing Salesforce capabilities and introduce automation and AI-enabled solutions to improve operational efficiency and customer experience.
Collaboration with multiple stakeholders, including internal IMDA divisions, government agencies and industry partners to develop strategies and execute plans to enhance our Digital Utilities
Develop predictive and forecasting capability that enables Product Owners and senior leadership to anticipate and address challenges proactively rather than responding after the fact.
Define and communicate clear, measurable product objectives, key results, and success criteria that align cross-functional teams around shared outcomes.
Define and communicate clear, measurable product objectives, key results, and success criteria that align cross-functional teams around shared outcomes.