Reporting support: Help prepare campaign performance reports and post campaign wrap ups, pulling together data and insights for clients and internal review.
Team collaboration: Support a positive, organised team environment, sharing updates proactively and stepping in whenever the team needs an extra hand.
Client relationships and account growth: Maintain strong day to day relationships with clients, understanding their needs and ensuring a smooth experience across campaigns. Look for opportunities to upsell current clients and grow the account over time.
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Coordinate photo and video shoots at the clinic, including patient testimonials (with consent) and procedure explainers, in line with medical privacy requirements.
Track key metrics (reach, engagement, leads, cost-per-appointment) and report monthly performance with actionable recommendations.
Work with the Medical Director and clinical staff to ensure all content is medically accurate and compliant with healthcare advertising guidelines in Malaysia.
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