Collaborate with cross-functional teams, including marketing, product development, and customer service, to ensure a seamless online shopping experience.
Monitor key performance indicators (KPIs) and analyze data to identify areas for improvement.
Stay up to date with industry trends and best practices in e-commerce and marketing and incorporate this knowledge into the company's e-commerce and marketing strategies.
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Plan, execute, and optimise campaigns and promotions effectively to achieve sales and marketing objectives.
Collaborating with cross-functional teams to launch impactful campaigns.
Collaborate with cross-functional teams to ensure smooth operations, from stock management to financial reporting, aligning e-commerce strategies with our broader business goals.
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Execute basic graphics and video edits as needed to enhance product presentation.
Assist with customers regarding missing/damaged items or returns.
Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
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Able to deliver unique ideas from concept to roll out.
Proactive and positive approach.
Pitch Experience; Excellent communication and confident presentation skills. Able to pitch ideas to clients and brief them to members of the creative team.
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Execute basic graphics and video edits as needed to enhance product presentation.
Assist with customers regarding missing/damaged items or returns.
Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
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Monitoring user engagement and analysing feedback and providing recommendations on a regular basis will form part of your daily task.
In addition, you will be exposed to supervising social media campaigns and work alongside the creative team to brainstorm content ideas to meet objectives outlined by our clients.
Monitoring user engagement and analysing feedback and providing recommendations on a regular basis will form part of your daily task.
In addition, you will be exposed to supervising social media campaigns and work alongside the creative team to brainstorm content ideas to meet objectives outlined by our clients.