Job PurposeTo provide day-to-day IT support to employees and assist the IT team in maintaining the company's hardware, software, network and IT systems to ensure smooth business operations.
Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.
Log, track, and manage support requests through the IT Service Management (ITSM) platform, keeping users informed of progress and expected resolution times.