Serve as the senior escalation and risk leader for delivery-related issues, proactively identifying and addressing risks before they impact client confidence, health scores, or revenue.
Strong facilitation, presentation, and public speaking skills, with experience delivering training, leading workshops, or engaging senior leadership audiences.
Analyse stakeholder requirements and design comprehensive application and infrastructure system architectures for both bespoke applications (custom developed) and COTS based solutions, addressing both functional and non-functional aspects
Lead the implementation of new functionalities or the Core model of the platform by planning activities, managing risks and dependencies in collaboration with the functional architect and global owners of the platform.
Direct and coach ITIL practice leads, setting process standards, risk management controls, and vendor accountability metrics across multi-supplier IT environments.
Evaluate and implement emerging healthcare technologies, including AI-enabled solutions for radiology reporting and other digital platforms to improve operational efficiency.