Provide hands-on leadership for the data foundation backlog on the global GCP instance, including prioritisation, sequencing, delivery governance and release readiness.
Oversee data disposition processes across physical files, email archives, and litigation databases in accordance with retention schedules and court mandates.
Research overseas IDC market trends, pricing and regulatory requirements. Lead negotiations for LOIs, colocation agreements and related contracts, and coordinate deployment schedules.
Establish clear platform boundaries, service contracts, extension points and reference patterns so customer deployments strengthen the core product rather than create one-off implementations.
Partner closely with Engineers, Product, Analysts and Clients to ensure smooth transition from research to production, including defining data requirements, feature logic, validation rules, and post-deployment performance monitoring.
Work with clients and senior teammates to analyze business challenges, map workflows (service blueprints) to better understand customer journey in order to identify gaps and opportunities for AI/ML use cases.