Provide timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, responding to incoming inquires according to company policies, following agreed internal and external processes, policies and procedures to ensure quality and service standards are met. This includes all forms of communications to internal and external parties
Maintain accurate system data and documentation by collecting, recording, analyzing, and summarizing information
Ensure that reserves are accurately updated in a timely manner
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You will adopt a data-driven approach to identify growth opportunities, working with Regional and Local Marketing teams to align on comprehensive marketing and CRM strategies and support new product launches.
You will be a Subject Matter Expert for the CRM team, engaging with key stakeholders to recommend best practices, experiment, scale up campaigns, and provide updates on CRM capabilities and priorities.
You will work with Creative and Product teams to ensure communications are on-brand and impactful by briefing communications for campaigns.
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To order consumable items requested by staff, plan for delivery date and process the invoices on time for Finance Department to make payment.
All invoices/DO are in electronic filing ( scan and rename soft copies)
Maintain and update the Vehicle Registration Master List from time to time by issuing Car /Motorcycles stickers to staff on time, and update the security guards with the latest vehicle list.
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