This is a full-time on-site role for an Administrative Assistant located in Glenmarie, Shah Alam. The Administrative Assistant will be responsible for providing clerical support, managing phone communications, assisting executives with administrative duties, and maintaining efficient office operations.
Qualification
Candidates with SPM or Diploma qualifications are welcome to apply, as these meet the requirements for this position. Proficiency in Mandarin is required.
Strong Administrative Assistance and clerical skills to manage office operations, documentation, and routine administrative tasks.
Professional phone etiquette and communication skills to handle inquiries, route calls, and interact effectively with colleagues, clients and vendors.
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Responsible for storage and filing of the patients’ files, letters, investigation results and other documents of the patients.
Responsible for tracing patients’ investigation results (in house and outsource) and getting them filed in patients’ records before their next appointment.
Assist with proper book keeping including incomes and expenditures, payments, receipts, and invoices of all services provided by D’Centers and proper book keeping of Petty Cash.
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Provide timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, responding to incoming inquires according to company policies, following agreed internal and external processes, policies and procedures to ensure quality and service standards are met. This includes all forms of communications to internal and external parties
Maintain accurate system data and documentation by collecting, recording, analyzing, and summarizing information
Ensure that reserves are accurately updated in a timely manner
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