To ensure process of registration of all vehicles, (sales invoices, invoices for disbursement of H/P Loan paperwork for MYEG & JPJ ownership transfer)
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3 Vendor & Communication Coordination a. Maintain professional communication and working relationships with vendors, suppliers, customers, and internal departments. b. Respond professionally to invoice-related inquiries and administrative matters through telephone, email, and official correspondence. c. Coordinate and follow up on pending administrative matters, documentation, and operational requests where necessary. d. Maintain confidentiality of company information, financial records, and operational documents at all times.
4 Data Management & Documentation Control a. Maintain accurate and updated data entry into company systems, spreadsheets, databases, and official communication channels. b. Ensure proper organization, maintenance, and retrieval of records for operational and audit purposes. c. Assist in compiling reports, records, supporting documents, and ad hoc administrative projects as assigned. d. Ensure assigned administrative tasks are completed accurately, efficiently, and within required timelines.
5 General Responsibilities a. Perform any other administrative, clerical, operational support, or ad hoc duties as assigned by the Management from time to time. b. Comply with company policies, procedures, operational requirements, and confidentiality obligations at all times. c. Maintain professionalism, discipline, and effective coordination in carrying out assigned responsibilities.
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To assist customers in resolving order related problems, including missing items, delayed deliveries, and other issues. (Handle customers return & refund inquiries)
Assist to claim back the missing and damage parcel from platforms
Ensure all product uploads are complete with full descriptions and min 3 product pics and 3 generic photos
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