Ensure timely submission of evaluation data, follow up on outstanding requests, and provide guidance on data collection requirements and reporting timelines.
Data validation and quality assurance by reviewing submissions for compliance with established data standards, resolving discrepancies where necessary.
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Data Analytics and Quality Control: Use data-driven analytics platforms to identify trends, create applicable insights and improve collections strategies. Ensure business-related quality control by reviewing communication templates, monitoring call quality, overseeing internal processes, and ensuring compliance with legal and regulatory standards.
A Bachelor's degree in Business Artificial Intelligence Systems, Analytics, Computer science or a related field
At least 1 year of experience in reporting, analysis, and with exposure to AI-driven tools and methodologies. Individuals with less experience but strong interest and relevant skills are also welcome to apply.
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Work Order Technical Analysis: Regularly review the on-site maintenance instructions for closed work orders, verify the rationality of fault diagnosis logic and repair solutions, and promptly correct any non-standard operations.
Technical Case Library Construction: Collect and organize typical fault cases (such as GPU outages, ECC errors, BMC log analysis, etc.) to form a standardized technical case library for engineers to learn from and reference.
Chance to also make extra commission from selling cars from our previous dealership
Ready to keep things running and learn on the job? Join our close-knit team, working with us at CEPROMAS MOTORTRADE (M) SDN BHD to support vehicle operations and local customers in a practical, people-first environment.
As an Admin and Operation team member, your main purpose is to be the backbone of daily operations by organising paperwork, coordinating tasks, and making sure our service and sales teams can focus on customers.
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