Lead Root Cause Analysis (RCA) investigations following any operational incidents and update MOPs/EOPs to prevent future occurrences.
Oversee the continuous operation and maintenance of all critical infrastructure, including UPS systems, generators, switchgear, PDU/RPPs, chillers, CRAH/CRAC units, and BMS/EPMS monitoring systems.
Manage the Preventative Maintenance (PM) schedule and coordinate closely with third-party vendors and critical facilities technicians to ensure work is completed without impact to active payloads.
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Acts as a key escalation contact, both internally and externally, for emergency events impacting data centre services including technical, operational and security.
Provides support to the site teams to facilitate emergency responses procedures, resource coordination, customer communication, root cause analysis and post event remediation.
Develop strong relationships with customer operational management contacts.
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cabling knowledge in data center will be an advantage
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
Provides 2nd level technical support ,manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution.
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Communicate with customers to understand their needs, ensuring that standardized product designs meet their technical and operational requirements.
Identify and improve bottlenecks in the delivery process to enhance efficiency and reduce costs.
Regularly evaluate and update the technical and delivery standards for data center products to keep pace with market changes and technological advancements.
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Provide 24 hour emergency support. Function as the initial first response to emergency situation and be familiar and trained in the appropriate process and procedures.
Carry out routine inspections on the property with standard checklist, identify any defects or irregularities and follow up with tenant on necessary repair/ reinstatement /regularization. Timely renewal of licences and certificates, submission of service reports by tenants.
Plan and execute preventive maintenance and corrective work.
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Provide 24 hour emergency support. Function as the initial first response to emergency situation and be familiar and trained in the appropriate process and procedures.
Carry out routine inspections on the property with standard checklist, identify any defects or irregularities and follow up with tenant on necessary repair/ reinstatement /regularization. Timely renewal of licences and certificates, submission of service reports by tenants.
Plan and execute preventive maintenance and corrective work.
...
Acts as a key escalation contact, both internally and externally, for emergency events impacting data centre services including technical, operational and security.
Provides support to the site teams to facilitate emergency responses procedures, resource coordination, customer communication, root cause analysis and post event remediation.
Develop strong relationships with customer operational management contacts.
...
Lead the review and validation of the electrical, HVAC, and low-voltage / ELV automation control logic (including BMS networks, monitoring, and automation controls), parameters, setpoints, and closed-loop stability delivered by colocation providers and vendors. Backed by deep infrastructure facility and ELV engineering knowledge, orchestrate technical experts to validate architecture drawings, key-equipment run logic (medium-voltage logic, protection setpoints, cooling control), and redundancy / single-point-of-failure analysis, and sign off through rigorous acceptance testing to ensure production readiness.
Build dashboards and scorecards for standard compliance and EMS integration health, report progress and risks to global headquarters, and drive data-based continuous improvement.
Collaborate with global headquarters on standards evolution and platform roadmap, adapt global policies to the local context, and build regional capability through training, certification, and knowledge transfer.
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Acts as a key escalation contact, both internally and externally, for emergency events impacting data centre services including technical, operational and security.
Provides support to the site teams to facilitate emergency responses procedures, resource coordination, customer communication, root cause analysis and post event remediation.
Develop strong relationships with customer operational management contacts.
...
Acts as a key escalation contact, both internally and externally, for emergency events impacting data centre services including technical, operational and security.
Provides support to the site teams to facilitate emergency responses procedures, resource coordination, customer communication, root cause analysis and post event remediation.
Develop strong relationships with customer operational management contacts.
...
Acts as a key escalation contact, both internally and externally, for emergency events impacting data centre services including technical, operational and security.
Provides support to the site teams to facilitate emergency responses procedures, resource coordination, customer communication, root cause analysis and post event remediation.
Develop strong relationships with customer operational management contacts.
...
Provide 24 hour emergency support. Function as the initial first response to emergency situation and be familiar and trained in the appropriate process and procedures.
Carry out routine inspections on the property with standard checklist, identify any defects or irregularities and follow up with tenant on necessary repair/ reinstatement /regularization. Timely renewal of licences and certificates, submission of service reports by tenants.
Plan and execute preventive maintenance and corrective work.
...