Lead data center construction and customization projects end to end, working closely with Sales, Presales, Design, Construction, and Testing and Commissioning teams.
Manage project schedules, quality, costs, risks, and escalations through to timely closure and customer acceptance.
Coordinate internal resources for both project implementation and service operations in line with company standards and customer requirements.
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Lead the review and validation of the electrical, HVAC, and low-voltage / ELV automation control logic (including BMS networks, monitoring, and automation controls), parameters, setpoints, and closed-loop stability delivered by colocation providers and vendors. Backed by deep infrastructure facility and ELV engineering knowledge, orchestrate technical experts to validate architecture drawings, key-equipment run logic (medium-voltage logic, protection setpoints, cooling control), and redundancy / single-point-of-failure analysis, and sign off through rigorous acceptance testing to ensure production readiness.
Build dashboards and scorecards for standard compliance and EMS integration health, report progress and risks to global headquarters, and drive data-based continuous improvement.
Collaborate with global headquarters on standards evolution and platform roadmap, adapt global policies to the local context, and build regional capability through training, certification, and knowledge transfer.
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Communicate with customers to understand their needs, ensuring that standardized product designs meet their technical and operational requirements.
Identify and improve bottlenecks in the delivery process to enhance efficiency and reduce costs.
Regularly evaluate and update the technical and delivery standards for data center products to keep pace with market changes and technological advancements.
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Should possess hands-on operations knowledge on the critical facility systems and equipment especially during system trouble shooting.
Manage data center operation, maintenance, and oversee modification of all critical environment systems including mechanical, electrical, fire protection system and Building Monitoring System.
Accountable for the proper operations of command center. Ensuring the team deliver all tasks properly and professionally involving monitoring of building management system, incident management, problem management and change management.
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• Oversee the day-to-day operation, maintenance, reliability, and availability of diesel generator systems supporting mission-critical data center operations.
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Oversee post-contract management, including providing contract administration advice to the client, claims tracking, and producing and processing contract change orders
Partner closely with the construction project management and cost management teams
Work with the commercial team to advise the client on contract award
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Lead Root Cause Analysis (RCA) investigations following any operational incidents and update MOPs/EOPs to prevent future occurrences.
Oversee the continuous operation and maintenance of all critical infrastructure, including UPS systems, generators, switchgear, PDU/RPPs, chillers, CRAH/CRAC units, and BMS/EPMS monitoring systems.
Manage the Preventative Maintenance (PM) schedule and coordinate closely with third-party vendors and critical facilities technicians to ensure work is completed without impact to active payloads.
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Schedule & Progress Tracking: Audit contractor master schedules, baseline updates, and look-ahead plans. Identify bottlenecks early, evaluate critical path impacts, and enforce recovery strategies when delays occur.
Quality Assurance & Safety (QA/QC & HSE): Coordinate alongside EoR & Client on strict quality standards, witness inspections/tests, and oversee non-conformance report (NCR) resolution. Ensure complete adherence to client safety policies and local regulatory requirements.
Stakeholder Coordination: Interface regularly with client executive teams, design architects, engineering consultants, local government authorities, and utility providers.
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Schedule & Progress Tracking: Audit contractor master schedules, baseline updates, and look-ahead plans. Identify bottlenecks early, evaluate critical path impacts, and enforce recovery strategies when delays occur.
Quality Assurance & Safety (QA/QC & HSE): Coordinate alongside EoR & Client on strict quality standards, witness inspections/tests, and oversee non-conformance report (NCR) resolution. Ensure complete adherence to client safety policies and local regulatory requirements.
Stakeholder Coordination: Interface regularly with client executive teams, design architects, engineering consultants, local government authorities, and utility providers.
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Provide 24 hour emergency support. Function as the initial first response to emergency situation and be familiar and trained in the appropriate process and procedures.
Carry out routine inspections on the property with standard checklist, identify any defects or irregularities and follow up with tenant on necessary repair/ reinstatement /regularization. Timely renewal of licences and certificates, submission of service reports by tenants.
Plan and execute preventive maintenance and corrective work.
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Act as a central communication point for the client and project stakeholders, providing clear updates and supporting effective, timely decision‑making.
Build strong working relationships across engineering, design, procurement, construction, validation, and regulatory teams to support smooth project progression.
Contribute to the review of design information, technical submissions, validation requirements (e.g., cGMP for pharma or redundancy needs for data centers), and change requests.
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