Maintain professional and effective working relationships with new clients and relevant business units, and accurately assess the risks of the onboarding applications.
Manage client inquiries and resolve queries or issues promptly throughout the onboarding and periodic review processes.
Assist new clients with the technical setup and activation of their accounts within the company's systems.
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KYC Procedures
AML Regulations
Financial Crime
Customer Due Diligence
Risk Assessment
Regulatory Compliance
Data Verification
Transaction Monitoring
Attention to Detail
Analytical Skills
Communication Skills
Problem Solving
Operational Collaboration: Partner with warehouse supervisors, clients, and internal teams to enforce SOP compliance and resolve operational stock issues.
Process Optimization: Participate in continuous improvement (Kaizen) and digitalization initiatives to improve inventory workflows.
Diploma or Degree in Logistics, Supply Chain, Business, or equivalent hands-on experience.
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Responsible for coordinating revisions to Acceptance Procedures with Masimo Corporate;
Ensures that required inspection equipment is available, maintained, and calibrated;
Initiates actions required to prevent and/or eliminate the occurrence or recurrence of all nonconformities relating to the product, process, and/or quality system.
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Lead the review and validation of the electrical, HVAC, and low-voltage / ELV automation control logic (including BMS networks, monitoring, and automation controls), parameters, setpoints, and closed-loop stability delivered by colocation providers and vendors. Backed by deep infrastructure facility and ELV engineering knowledge, orchestrate technical experts to validate architecture drawings, key-equipment run logic (medium-voltage logic, protection setpoints, cooling control), and redundancy / single-point-of-failure analysis, and sign off through rigorous acceptance testing to ensure production readiness.
Build dashboards and scorecards for standard compliance and EMS integration health, report progress and risks to global headquarters, and drive data-based continuous improvement.
Collaborate with global headquarters on standards evolution and platform roadmap, adapt global policies to the local context, and build regional capability through training, certification, and knowledge transfer.
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Analyse data patterns, exceptions, and recurring defects to identify root causes, quality trends, and control gaps.
Partner with Data Engineering, Platform Engineering, Architecture & Governance, BI, and business owners to translate business definitions into executable quality and trust controls.
Lead stewardship operations across domains by setting standards, coaching stewards, and driving consistent issue handling and escalation.
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