1,400+ Customer Support Specialist Jobs - October 2026 - High Salaries

Showing 1,452 jobs results for "customer support specialist"
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Singapore

Posted
3 days ago

KL City

  • Carrying out Area Management Meetings to keep franchisees updated with the latest updates from HQ such as promotions and advertising activities so that the franchisees are aligned with the companys
  • Monthly review of the center’s performances based on the total number of students, student retention rate, student dropout rate, etc. in order to ensure that the quality of each individual centers are being maintained.
  • Direct report to FC Manager. ...
Posted
3 days ago
  • Build and maintain strong customer relationships, ensuring a high standard of service and customer satisfaction.
  • Assist in budget planning, monitor departmental performance, and contribute to achieving profitability targets.
  • Ensure strict adherence to SOPs, including cleanliness, safety standards, and proper maintenance of tools, equipment, and work areas. ...
Posted
3 days ago
  • Support sales team and respond to operations related requests from the sales team such as quotation, exception deal management, historical account overview, billing corrections, etc.
  • Undertake delivery of cartage tours, monitor and achieve tour profitability, service quality and timelines
  • Promptly respond to customer enquiries, including conducting customer visits and understanding of customer requirements ...
Posted
3 days ago

Singapore

  • Perform administrative duties including housekeeping of listings, statistics collation, and ensuring proper document archival.
  • Monitor processes and procedures to ensure they perform according to requirements.
  • Flag inconsistent or abnormal results to supervisors and provide support when required. ...
Posted
4 days ago

Singapore

  • Escalate urgent, unresolved or non-compliance cases to the Team Manager in accordance with established procedures.
  • Follow approved communication scripts, Standard Operating Procedures and service timelines.
  • Prepare daily operational updates and support monthly reporting when required. ...
Posted
4 days ago

Singapore

  • Escalate urgent, unresolved or non-compliance cases to the Team Manager in accordance with established procedures.
  • Follow approved communication scripts, Standard Operating Procedures and service timelines.
  • Prepare daily operational updates and support monthly reporting when required. ...
Posted
5 days ago

Malaysia

Posted
6 days ago

Singapore

  • 4+ years owning customer success or support operations for a B2B SaaS or services organization, including ownership of health-score models and renewal forecasting
  • Proven ability to translate messy support and usage data into quarterly business review decks and escalation runbooks that executives and customers both trust
  • Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail
Posted
11 days ago

KL City

  • To investigate, recommend action, and respond to complaints, ensuring the highest Ensure SLAs are being met and KPI’s are adhered and identified gaps in service (potential and/or actual) are pro-actively addressed.
  • This function is critical as measuring and addressing shortfalls in service expectations will need to be managed and expected to develop a framework to improve and mitigate customer complaints and reporting to BNM.
  • Manage initiatives to implement recommendations arising from complaints investigation or to improve complaints handling. ...
Posted
9 days ago
  • Identify system issues, raise support tickets, and follow up until resolution.
  • Participate in User Acceptance Testing (UAT), system testing, and pilot activities.
  • Support the rollout of new or updated systems, tools, and processes. ...
Posted
9 days ago

ULTRASOLAR INTERNATIONAL PTE. LTD.

Geylang

Posted
9 days ago

ULTRASOLAR INTERNATIONAL PTE. LTD.

Singapore

  • Support the Director of BIXEPS Centre in driving service excellence and client safety.
  • Contribute to quality assurance processes and professional growth initiatives within the health-tech workforce.
  • Minimum 'O' Level / Nitec or Diploma in a relevant field (Healthcare, Business Admin, or related). ...
Posted
9 days ago

Singapore

Posted
10 days ago

Tanjong Pagar

Posted
13 days ago

KL City

  • Servicing-to-Sales Implementation: Measure the timely and successful completion of service-to-sales deliverables, ensuring quality implementation and full output realization within required timeframes.
  • Continuous Improvement Delivery: Measure the timely identification and delivery of continuous improvement initiatives, with success measured by reduction in manual handling volumes, cost-to-serve improvement, NPS, and operational efficiency gains.
  • Customer Journey Experience: Track journey-specific feedback, drop-off rates, and repeat contact rates across voice and servicing channels, with particular emphasis on removing friction in the IVR and call flow. ...
Posted
12 days ago

Singapore

  • Inbound Logistics: Manages the physical movement of goods, including transportation, shipping, and customs, to ensure products replenishment in time for servicing customers current and future forecasted demands
  • Sales Admin: Manages the end to end customer order lifecycle, including quotations, order entry, validation, scheduling, changes, delivery coordination, returns and customer communication related with orders
  • Outbound Logistics: Manages the physical movement of goods from warehouse to customer location and manages all the necessary process compliance, documentation, customer coordination and communication ...
Posted
22 days ago
  • Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
  • Assist in calling up customers for service / sales interactions;
  • Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...
Posted
13 days ago

Singapore

  • Track user-reported bugs, promote product iterations, maintain risk control records, regularly organize and summarize common issues, generate reports to support decision optimization.
  • Poly diploma and equivalent education or above(fresh graduates are welcomed to apply);
  • Familiar with email processing procedures, with good written communication skills; ...
Posted
14 days ago

Singapore

Posted
15 days ago

Singapore

  • Liaise with internal teams to resolve order, delivery, or documentation issues
  • Maintain accurate customer and order records
  • Support sales team in preparation and coordination of customer visits ...
Posted
13 days ago

Singapore

  • Lead Service operations process ownership for the region, adhering to Quality/Compliance requirements.
  • Resource planning for FTE, parts, loaners and tools, locally and indirectly for the region
  • Manage projects and business programs for Technical Service Operations ...
Posted
14 days ago
  • Assist in calling up customers for service / sales interactions;
  • Carry out Branch RCSA through sample checking and effective rectification as applicable;
  • Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
15 days ago

KL City

  • Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
  • Responsible for handling and supporting first line resolution of enquires and complaints.
  • Responsible as relief in absent of Service & Operations Manager (SOM) ...
Posted
16 days ago
Posted
16 days ago

Clementi

Posted
3 days ago

Malaysia

  • Assist in monitoring and reporting sustainability performance and key initiatives.
  • Develop and maintain sustainability-related records, reports and documentation.
  • Coordinate with internal departments and external partners on sustainability projects. ...
Posted
21 hours ago

Singapore

  • 4+ years conducting market research, competitive intelligence, or industry benchmarking analysis in an agency, consulting, or in-house strategy role
  • Direct experience building market sizing models, competitor battlecards, or pricing comparison matrices used to inform go-to-market or product decisions
  • Expert-level document, spreadsheet, and slide craftsmanship, with excellent written communication and attention to detail
Posted
10 days ago