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1,100+ Customer Support Specialist Jobs - October 2026 - High Salaries
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"customer support specialist"
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Undisclosed
- To manage and monitor all common facilities i.e. maintain the hygiene of the first aid room, wheelchair, baby stroller, etc.
- Support the Marketing Communications department in all promotional activities / campaigns / events including event set-up, redemption.
- At least SPM/STPM OR Diploma Holder ...
Posted
23 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
23 days ago
Undisclosed
Singapore
- The role partners closely with key stakeholders to strengthen relationships, resolve escalations and embed CX as a core measure of operational success across the Singapore product lines.
- In conjunction with the Singapore senior management team and Operational Leaders across APAC, LII and GRS, provide direction and supervision to implement the goals and priorities of product development, product management, operations and systems, training and development of staff.
- Responsible for the end-to-end management and governance of internal underwriting operations including systems management and workflow transformation (including Rulebook, rating tools, OQS, GENIUS, other systems as relevant). ...
Posted
23 days ago
MYR2,100 - MYR2,500 Per Month
- Handle customer complaints and service issues by identifying the root cause and coordinating with relevant teams to provide appropriate solutions.
- Liaise with Operations, Sales, agents, consignees, and other internal departments to investigate and resolve shipment-related issues.
- Monitor and follow up on outstanding undelivered shipments (Undel) to ensure timely resolution and closure. ...
Posted
23 days ago
Customer Service Executive (Open for Fresh Graduates) Customer Service Executive (Open for Fresh Graduates)
Infinity Logistics Sdn Bhd
MYR2,700 - MYR3,500 Per Month
- Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates.
- Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document draft for checking.
- Improving customer service experience, create engaged customers and facilitate organic growth. ...
Posted
23 days ago
Undisclosed
KL City
- · Handle customer inquiries via outbound calls and emails.
- · Assist with hotel/flight bookings, cancellations, refunds, and booking-related issues.
- · Understand customer needs and provide accurate solutions. ...
Posted
23 days ago
Undisclosed
KL City
- Maintain professional and positive interactions with customers.
- Update customer records and document interactions in internal systems.
- Meet service quality, productivity, and KPI targets. ...
Posted
23 days ago
Undisclosed
Singapore
- Manage Customer Demand Forecast, Orders & Shipment Information Data
- Prepare regular reports and reviews with customer on Demand Forecasting, OTD, Quality, Lost Sales Revenue, Extended Hire, Damaged Bins etc.
- Continuously seeking improvement on service level KPIs. ...
Posted
23 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- No experience? No problem — full training provided.
- We’re looking for energetic and positive individuals who are ready to learn and grow.
- Engage with customers through face-to-face interactions Represent brands at events, roadshows & campaigns Support event activities and team goals Develop communication, sales & leadership skills ...
Posted
23 days ago
Undisclosed
Singapore
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Less than 1 year related work experience. ...
Posted
23 days ago
SMARTE CARTE SINGAPORE PTE. LTD.
Undisclosed
Malaysia
- Document technical resolutions and create knowledge base articles to support team learning and efficiency.
- May need to conduct training sessions for junior team members and act as a mentor to improve their technical capabilities.
- Build and maintain relationships with internal stakeholders and external partners to ensure seamless communication and resolution of technical challenges. ...
Posted
23 days ago
Undisclosed
KL City
- Respond to customer enquiries, feedback, and complaints, ensuring issues are followed up and resolved within the expected timeframe.
- Provide customers with clear and complete information using the appropriate systems and resources.
- Identify suitable opportunities and generate sales leads through customer interactions. ...
Posted
23 days ago
Undisclosed
- Resolve customer enquiries professionally while ensuring a positive customer experience.
- Process bookings, payments, and customer information accurately while maintaining data confidentiality.
- Escalate complex or high-priority issues to the appropriate teams when necessary. ...
Posted
23 days ago
Undisclosed
Tasek Gelugor
- Assist Inside Sales with overall Quote to Order objectives including loading SDT (Sales Desktop) quotes under 50 line items, forwarding quotes in PDF format to Quote Center, monitoring PM views, updating quote extensions, ordering samples and coordinating contract signature completion with legal.
- Has developed knowledge and skills through formal training or considerable work experience
- Entry level often for those with work experience in the skill area ...
Posted
23 days ago
Undisclosed
Singapore
- Coordinate customer import shipments (upgrades, spares etc.) by providing shipping invoices and packing slips for customer confirmation and seek for shipping instructions for FCA terms.
- RMA tracking (on status from exporting till repair completion and importing to consignee)
- To create and maintenance SAP opportunities, ensuring the data is accurate and up to date. ...
Posted
23 days ago
Undisclosed
KL City
- Manage batch operations for customers, ensuring a smooth and consistent experience.
- Currently pursuing an undergraduate or postgraduate degree, preferably with a focus on Business, Marketing, or a related field.
- Fluency in written and spoken English is needed to manage stakeholders in the APAC market. ...
Posted
23 days ago
Undisclosed
KL City
- Salary : Upto 8K MYR
- Roles and Responsibilities :
- To respond promptly to customer inquiries via calle, live chat and email, providing accurate information and assistance regarding Skin Care products, orders, and services. ...
Posted
23 days ago
Undisclosed
Singapore
- Coordinate customer import shipments (upgrades, spares etc.) by providing shipping invoices and packing slips for customer confirmation and seek for shipping instructions for FCA terms.
- RMA tracking (on status from exporting till repair completion and importing to consignee)
- To create and maintenance SAP opportunities, ensuring the data is accurate and up to date. ...
Posted
23 days ago
Undisclosed
KL City
- Assess if complaints require a device investigation per the QMS procedures and document root cause and corrective actions if relevant.
- Provide support and training on complaints processes and procedures to Field staff and wider user groups as required.
- Identify and support implementation of improvements to the complaints handling process, reporting and other interfacing processes and procedures. ...
Posted
23 days ago
Undisclosed
Singapore
- Optimize manpower scheduling to ensure uninterrupted operations at all locations
- Collect, analyze, and interpret customers’ data to optimize the customer experience
- Develop strategies to enhance retail sales at each location ...
Posted
23 days ago
Undisclosed
KL City
- Compile and summarize complaint data, analyze complaint frequency across different scenarios, and identify key customer complaint issues to provide a basis for business optimization.
- Participate in optimizing complaint-handling processes and propose improvements to products or service processes to reduce complaint escalation rates at the source.
- Handle other matters within the team. ...
Posted
23 days ago
Undisclosed
- Training will be provided.
- Resolves problems with customers via inbound telephone, email or chat sessions using technical product knowledge and interpersonal skills.
- Articulate technical issues in simple to understand terms to both management and customers. ...
Posted
23 days ago
SRG Asia Pacific Sdn. Bhd.
MYR2,200 - MYR3,500 Per Month
KL City
- Shift Allowance: RM10 per shift (after 10PM)
- Performance Incentives (Sales-based)
- Language Allowance: RM300 (Mandarin speakers) ...
Posted
23 days ago
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