1,400+ Customer Support Specialist Jobs - October 2026 - High Salaries - Page 17

Showing 1,441 jobs results for "customer support specialist"
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KL City

  • Escalate complex cases to the appropriate team when necessary.
  • Maintain accurate records of customer interactions in the system.
  • Achieve individual and team performance targets, including quality and customer satisfaction metrics. ...
Posted
24 days ago

Singapore

  • Work closely with various departments to resolve enquiries and ensure smooth follow-up.
  • Manage challenging or sensitive interactions with patience, professionalism, and resilience.
  • Navigate multiple systems simultaneously while handling customer interactions efficiently. ...
Posted
24 days ago

Singapore

  • Work closely with various departments to resolve enquiries and ensure smooth follow-up.
  • Manage challenging or sensitive interactions with patience, professionalism, and resilience.
  • Navigate multiple systems simultaneously while handling customer interactions efficiently. ...
Posted
24 days ago

Malaysia

  • 4 Weeks of Paid Training
  • Non-Voice Process: Chat & Email
  • No Cold Calling ...
Posted
23 days ago

Bedok

  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive work culture that enables your future ...
Posted
12 days ago

KL City

  • Exposure to Phone, Chat, and Email Support
  • Professional Training and Onboarding
  • Career Growth and Development Opportunities ...
Posted
a month ago

Bayan Baru

  • Lead and manage customer growth & retention analysis and actions
  • Upselling of K+N services and products to support customer requirements
  • Spot quotation execution and follow up ...
Posted
a month ago

KL City

  • Recommend relevant add-on services or packages based on customer needs — without hard selling or giving
  • medical advice.
  • Respond to WhatsApp/phone enquiries and convert suitable leads into appointments or purchases. ...
Posted
a month ago

Singapore

  • To identify + implement solutions aimed at continuous improvements within the customer portfolio (e.g. data quality, turnaround times, + customer satisfaction).
  • To ensure compliance with all customer contractual obligations on the part of the company.
  • To respond to customer requests in a timely quickly, identifying + solving issues, complaints or disputes in a professional manner ...
Posted
a month ago

KL City

  • Maintain up-to-date knowledge about the company's latest products & services as well as the industry’s trends to better support customers.
  • Escalate any queries or unresolved matters that are unable to complete within the agreed procedure to line manager or higher, as per the operational escalation matrix.
  • SPM or Diploma or Degree in any related field. ...
Posted
a month ago

Singapore

  • Position Title : Customer Relations Specialist
  • Working days : Monday to Friday
  • Working hours : 8:30 AM – 6:15 PM (44 hours/week) ...
Posted
17 days ago

Singapore

Posted
a month ago

KL City

  • 4 Weeks of Paid Training
  • Non-Voice Process: Chat & Email
  • No Cold Calling ...
Posted
a month ago

KL City

Posted
12 days ago

KL City

  • Aim to resolve customer enquiries at the first point of contact. Escalate complex cases accurately and follow up with internal teams or external service partners until closure within the required SLA.
  • Handle customer complaints professionally, keep customers informed of progress and support the restoration of the customer experience.
  • Review and process customer and operational requests in accordance with established SOPs, approval requirements and authorization limits. ...
Posted
13 hours ago

Singapore

  • Identify areas for optimization and potential risks in workflows, assisting the team in improving processes to enhance the overall efficiency and service quality of the player support team
  • Assist in risk identification and mitigation, flagging potential compliance, quality, or operational risks.
  • 3-5 years of advanced customer service experience in gaming/tech industries, with proven cases in end-to-end support design. ...
Posted
13 hours ago

Singapore

  • Follow defined workflows and support processes, flagging any noticeable inefficiencies or unclear procedures to the team lead for review
  • Stay aware of basic compliance and quality standards, flagging unusual or sensitive cases (e.g. potential fraud, policy violations) to senior staff for further assessment
  • 0–2 years of customer service experience, preferably in gaming or tech industries ...
Posted
8 days ago

Singapore

  • Identify areas for optimization and potential risks in workflows, assisting the team in improving processes to enhance the overall efficiency and service quality of the player support team
  • Assist in risk identification and mitigation, flagging potential compliance, quality, or operational risks.
  • 3-5 years of advanced customer service experience in gaming/tech industries, with proven cases in end-to-end support design. ...
Posted
14 days ago

KL City

  • Act as a confidant to the relevant internal team, feeding them ground-level client intelligence (sentiment, product friction, usage patterns) they can use in renewal and expansion conversations.
  • Pick up operational work referred to you internally, and refer clients onward once they grow above the revenue threshold.
  • Assist in Implementation Card Design submissions, Customer support, and other operational requests. ...
Posted
20 days ago

Singapore

Posted
17 days ago

Clementi

Posted
8 days ago

Singapore

  • Evaluate and refine existing operational policies and processes while assisting in the design and rollout of new initiatives.
  • Collaborate with relevant teams to streamline operational frameworks and enhance efficiency across the broader operations organization.
  • Support the review of driver management programs, assess their impact, and recommend improvements aligned with business objectives. ...
Posted
17 days ago

Malaysia

  • Monitor assigned disputes and promptly flag evidence gaps, system issues or deadlines at risk.
  • Specialist Case Handling
  • Investigate and process assigned reshipments, delivery issues, complex escalations, refund and payment exceptions, and other approved CSOS case types. ...
Posted
19 days ago

KL City

  • Identify recurring customer issues and drive process, SOP, and workflow improvements.
  • Develop and maintain troubleshooting guides, SOPs, and Knowledge Base content.
  • Support the optimisation of AICC, AI chatbot, routing logic, and customer support automation. ...
Posted
24 days ago

KL City

  • Handle customer complaints professionally, keep customers informed of progress and
  • Review and process customer and operational requests in accordance with established SOPs,
  • Handle authorized operational matters that customers or business partners are unable to ...
Posted
17 days ago

KL City

  • Identify recurring customer issues and drive process, SOP, and workflow improvements
  • Develop and maintain troubleshooting guides, SOPs, and Knowledge Base content
  • Support the optimisation of AICC, AI chatbot, routing logic, and customer support automation ...
Posted
a month ago

Singapore

  • Evaluate and refine existing operational policies and processes while assisting in the design and rollout of new initiatives.
  • Collaborate with relevant teams to streamline operational frameworks and enhance efficiency across the broader operations organization.
  • Support the review of driver management programs, assess their impact, and recommend improvements aligned with business objectives. ...
Posted
16 days ago