40 Customer Support Specialist Jobs in Shah Alam - September 2026

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Showing 40 jobs results for "customer support specialist" in Shah Alam

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Supervisor, Customer Service (Order Management – HK - KR) Supervisor, Customer Service (Order Management – HK - KR)

Alcon

Full Time

Shah Alam

Support sales representatives and channel partners in processing orders and returns, including managing order processing for pharmacies and supervising the order and delivery process with third-party warehouses and forwarders
Track orders and resolve customer inquiries about products, prices, delivery, availability, and features
Receive and issue calls for personalized customer service and resolution ...

Posted

19 days ago

Senior Customer Service Executive Senior Customer Service Executive

SnT Global Logistics Sdn. Bhd.

Full Time

Shah Alam

Monitor shipment and order status and provide timely updates to customers and clients.
Handle customer complaints and provide appropriate solutions within the agreed timeline.
Manage escalated cases and ensure proper follow-up until resolution. ...

Posted

a month ago

Sea Logistics Operational Care Expert, ISC Sea Logistics Operational Care Expert, ISC

Kuehne+Nagel

Full Time

Shah Alam

To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity. ...

Posted

7 days ago

Sea Logistics Operational Care Specialist, Import Sea Logistics Operational Care Specialist, Import

Kuehne+Nagel

Full Time

Shah Alam

To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes. ...

Posted

16 days ago

Sea Logistics Operational Care Specialist, Import Sea Logistics Operational Care Specialist, Import

Kuehne+Nagel

Full Time

Shah Alam

To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes. ...

Posted

19 days ago

Executive - Business Channels (Operations - Customer Service)-1-1 Executive - Business Channels (Operations - Customer Service)-1-1

Hong Leong Bank Berhad

Full Time

Shah Alam

Perform Meeter-Greeter/Navigator role on rotational basis / as applicable;
Assist in calling up customers for service / sales interactions;
Step out of the branch to meet customers for service / sales discussions occasionally / as applicable; ...

Posted

4 days ago

Executive, Customer Service - Operations Executive, Customer Service - Operations

Hong Leong Bank Berhad

Full Time

Shah Alam

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

6 days ago

Campaign Management System (CMS) Consultant Campaign Management System (CMS) Consultant

Hong Leong Bank Berhad

Full Time

Shah Alam

Participating in and contributing to the development of technical/business approaches and/or the recommendation of current system enhancements.
Understanding the underlying technologies and applications utilized to direct how to design, develop, test, and implement priority technology requirements.
Developing the overall campaign/marketing application process, technical, functional, and programmers specifications. ...

Posted

4 days ago

Executive, Customer Service - Operations Executive, Customer Service - Operations

Hong Leong Bank Berhad

Full Time

Shah Alam

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

a month ago

Campaign Management System (CMS) Consultant Campaign Management System (CMS) Consultant

Hong Leong Bank Berhad

Full Time

Shah Alam

Participating in and contributing to the development of technical/business approaches and/or the recommendation of current system enhancements.
Understanding the underlying technologies and applications utilized to direct how to design, develop, test, and implement priority technology requirements.
Developing the overall campaign/marketing application process, technical, functional, and programmers specifications. ...

Posted

25 days ago