100+ Customer Support Specialist Jobs in Petaling - October 2026 - High Salaries

Showing 101 jobs results for "customer support specialist" in Petaling
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  • Salary: RM3,000 – RM3,200/month
  • Working Hours: 10am - 7pm
  • Working Days: 5 days/week + 2 rotational off days ...
Posted
22 days ago
  • Follow up with the warehouse for order status updates and ensure customers receive timely and proactive communication throughout the process
  • Coordinate with respective departments to obtain necessary approvals and facilitate credit release
  • Take full ownership of customer orders and follow through to case closure, ensuring a seamless and satisfying customer experience ...
Posted
a day ago
  • Build credibility with customers and other stakeholders at different levels through demonstrating business acumen and professional expertise, confidence and effective communication
  • Develop and build strategic engagement and partnering with KOLs and relevant stakeholders in key accounts. Be a partner/consultant in shaping their plans, decisions and supporting their professional objectives to achieve RDMY business strategy and goals
  • Understand the customers’ working / communication styles and flex one’s style to adapt to that ...
Posted
a day ago
  • Professional development
  • Bahasa (Preferred)
  • * Serves customers by providing product information and resolving product problems through WhatsApp and Instragram ...
Posted
19 hours ago
  • Follow up on and resolve customers’ complaints to ensure they are close to being satisfied.
  • Work closely with team members and leaders to consistently achieve high-quality results and productivity.
  • Ensure efficient escalation of priority requests/feedback towards effective resolution. ...
Posted
19 hours ago
  • Additional leave
  • Maternity leave
  • Opportunities for promotion ...
Posted
16 hours ago
  • · Oversees the mall’s customer service operations to ensure exceptional guest experience.
  • · Manages customer service team, handles tenants and shoppers’ inquiries, monitor service standard, and implements customer engagement initiatives that enhance the mall’s reputation and foot traffic
  • · Supervise daily operations of Customer Service Counter / Concierge ...
Posted
17 hours ago
  • Coordinate and process orders, ensuring smooth transactions and delivery timelines.
  • Maintain and update customer records in the system for accuracy and accessibility.
  • Collaborate with internal teams, including procurement and supply chain, to resolve issues. ...
Posted
5 days ago
  • Professional development
  • Bahasa (Preferred)
  • * Serves customers by providing product information and resolving product problems through WhatsApp and Instragram ...
Posted
11 days ago

Specialized Bicycle Components

  • To utilize internal technical support tools to provide accurate information requested by customers
  • A commitment to respond within our set standard time frames
  • Assist in overseeing AsiaHub-region communications responses ...
Posted
11 days ago
  • Additional leave
  • Maternity leave
  • Opportunities for promotion ...
Posted
13 days ago
  • Monitor key performance indicators related to customer satisfaction and service metrics.
  • Advocate for the voice of the customer throughout the organization, influencing decisions and driving change to improve customer experiences.
  • Conduct regular customer surveys, interviews, and focus groups to gather insights and feedback. ...
Posted
14 days ago
  • · Oversees the mall’s customer service operations to ensure exceptional guest experience.
  • · Manages customer service team, handles tenants and shoppers’ inquiries, monitor service standard, and implements customer engagement initiatives that enhance the mall’s reputation and foot traffic
  • · Supervise daily operations of Customer Service Counter / Concierge ...
Posted
15 days ago
  • Follow up on and resolve customers’ complaints to ensure they are close to being satisfied.
  • Work closely with team members and leaders to consistently achieve high-quality results and productivity.
  • Ensure efficient escalation of priority requests/feedback towards effective resolution. ...
Posted
21 days ago
  • Responsible for Liaised with the backend departments to ensure every digital campaign is live on time and updating clients on weekly and monthly reports.
  • Work closely with the Creative department to develop the digital artwork, if required by the client
  • Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met. ...
Posted
21 days ago
  • Drive business development by identifying, developing, retaining, extending, and acquiring accounts, and collaborating across teams to attain objectives
  • Strategize for growth by developing and implementing annual territorial plans to achieve sales goals and future growth, and profiling accounts to position RDMY strongly to win tenders
  • Maintain data integrity in REXIS Salesforce by regularly updating accounts/contacts, and ensuring weekly entry and monitoring of activities and business opportunities ...
Posted
22 days ago
  • Build credibility with customers and other stakeholders at different levels through demonstrating business acumen and professional expertise, confidence and effective communication
  • Develop and build strategic engagement and partnering with KOLs and relevant stakeholders in key accounts. Be a partner/consultant in shaping their plans, decisions and supporting their professional objectives to achieve RDMY business strategy and goals
  • Understand the customers’ working / communication styles and flex one’s style to adapt to that ...
Posted
23 days ago
  • Follow up with the warehouse for order status updates and ensure customers receive timely and proactive communication throughout the process
  • Coordinate with respective departments to obtain necessary approvals and facilitate credit release
  • Take full ownership of customer orders and follow through to case closure, ensuring a seamless and satisfying customer experience ...
Posted
23 days ago
  • Provide customer support, attend to enquiries and provide assistance as necessary.
  • Coordinate and expedite with related departments on customers' orders and delivery matters.
  • Proactively communicate reschedules and suggest alternative options to mitigate escalation arising from shipping delays. ...
Posted
24 days ago
  • To manage and monitor all common facilities i.e. maintain the hygiene of the first aid room, wheelchair, baby stroller, etc.
  • Support the Marketing Communications department in all promotional activities / campaigns / events including event set-up, redemption.
  • At least SPM/STPM OR Diploma Holder ...
Posted
24 days ago
  • Responsible for Liaised with the backend departments to ensure every digital campaign is live on time and updating clients on weekly and monthly reports.
  • Work closely with the Creative department to develop the digital artwork, if required by the client
  • Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met. ...
Posted
a month ago

Specialized Bicycle Components

  • To utilize internal technical support tools to provide accurate information requested by customers
  • A commitment to respond within our set standard time frames
  • Assist in overseeing AsiaHub-region communications responses ...
Posted
a month ago
  • Provide customer service on People& Culture related activities, such as inquiry resolution, request management, and troubleshooting.
  • Supports P Chapters with feedback of business usage of HR processes, pain points and knowledge gaps.
  • Stay up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SOPs/Work Instructions). ...
Posted
20 hours ago
  • Provide customer service on People & Culture related activities, such as inquiry resolution, request management, and troubleshooting
  • Supports P&C Chapters with feedback of business usage of HR processes, pain points and knowledge gaps
  • Stay up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SOPs/Work Instructions) ...
Posted
12 days ago
  • Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
  • Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions. Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their AI/ML services. Generative AI Experience with LLM and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) ML Development: Experience with Machine Learning model development and deployment. AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs. Must have Associate Cloud Engineer (ACE) Certification Malaysia Software Engineering Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.
Posted
17 days ago
  • Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
  • Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
  • Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
17 days ago
  • Ensure processes remain aligned with business requirements.
  • Agent Guide & Knowledge Governance
  • Govern agent guides, procedures and knowledge articles. ...
Posted
a day ago
  • To optimize service level and ensure regulatory compliance for all products before shipment
  • Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
  • Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
11 days ago
  • Monitor service performance against SLAs and KPIs, identify improvement opportunities, and drive continuous process enhancements to improve operational efficiency.
  • Manage governmental stamp duty submissions and related documentation for purchase orders, ensuring compliance with relevant regulatory requirements.
  • Support internal controls, compliance, and audit activities while coaching and developing team members to achieve operational excellence and business objectives. ...
Posted
14 days ago