Operational Common Sense & CX Intelligence: While you are a "people person," you are also a "data person." You will track and optimize key CX metrics (NPS, CSAT, First Response Time, and Retention) to identify friction points in the customer journey.
Cross-Functional Advocacy: Be the voice of the customer in meetings with Operations, Tech, and Logistics. If a delivery route is hurting the customer experience, you are the one to highlight it and help solve it.
Proactive Brand Love: Design "surprise and delight" moments that exceed expectations, transforming a standard purchase into an Anantara-level memory.
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Always contribute to environmental, health and safety performance in the store and work towards securing compliance with the group risk manual in the recovery operations areas.
Responsible to minimize the financial loss of damaged in the store and try to maximise the financial recovery by repacking and moving goods back to stock or assemble, price and sell goods in the As-Is shop.
Assist Exchange & Return in sourcing of replacement part or missing parts.
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Prepare and review quotations, cost estimates, project budgets, layout plans, Bills of Quantities (BOQ), and expenditure reports, while assisting in annual budget planning and cost control.
Plan, schedule, and monitor preventive maintenance programmes, including air conditioning servicing, pest control, fire extinguisher servicing, BOMBA certification renewals, and standby generator maintenance.
Lead and supervise the Project and Maintenance team by assigning daily tasks, monitoring work progress, providing technical guidance, and ensuring timely resolution of maintenance issues.
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Integrity: Maintain high standards of data accuracy and ensure that spatial datasets are organized and accessible for internal stakeholders.
Python Development: Write and maintain Python scripts to streamline data extraction, imagery processing, and task automation.
AI Integration: Assist in testing and implementing AI-driven tools (e.g., object detection algorithms) to improve the efficiency of plantation monitoring.
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Integrity: Maintain high standards of data accuracy and ensure that spatial datasets are organized and accessible for internal stakeholders.
Python Development: Write and maintain Python scripts to streamline data extraction, imagery processing, and task automation.
AI Integration: Assist in testing and implementing AI-driven tools (e.g., object detection algorithms) to improve the efficiency of plantation monitoring.
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Drive Root Cause Analysis for recurring issues and implement robust Problem Management processes to prevent recurrence while establishing escalation procedures for high severity incidents.
Ensure continuous monitoring of ATM applications and supporting systems by maintaining system stability, security, performance, managing production releases, application patches, software upgrades, and supporting mission-critical IBM i (AS400) production environments.
Oversee support for ATM Switching, Payment Processing, Electronic Journal (EJ), Reconciliation Systems, Monitoring Platforms, Settlement Applications by coordinating application deployments and production changes.
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Our Optical Shop are hiring across 4 different areas! 1) PJ SS22) Kota Damansara3) Cheras (Taman Connaught)4) Subang JayaReady to build real connections in Optical Shop Retail? Working with us at TOR VISION means joining a friendly, close-knit retail team focused on giving customers useful product experiences and genuine service.
As a Optical Retail Sales Executive you will help design the in-store experience and grow our presence, from welcoming shoppers to shaping how products are presented and sold.
Build long-term customer relationships that strengthen your professional network in retail and distribution.
Sharpen negotiation and merchandising skills through hands-on client work and store activations.
Ready to build real customer connections? Join our close-knit trading team by working with us at Nibou Industries (M) Sdn Bhd, where we connect local suppliers and retailers across assigned area with reliable products and personal service.Assigned area
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Elevate your sales skills by running end-to-end deals, from prospecting to delivery, in a real trading environment.
Build a professional network across suppliers, retailers, and logistics partners that supports long-term career moves.
Ready to sell and grow? We're a trading company that links local suppliers with retailers and industrial buyers, and we're excited to invite you to join by working with us at Nibou Industries (M) Sdn Bhd. We focus on reliable deliveries and fair pricing so small businesses can keep moving.
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