AI-Driven Productivity: Leverage Generative AI tools to research evolving compliance regulations, draft policy updates, and automate routine administrative workflows for improved team efficiency.
Stakeholder Collaboration: Partner with cross-functional teams and external advisors to align business initiatives with governance protocols.
Board Support & Training: Support board and committee governance functions, and facilitate compliance training and awareness programs for regional teams.
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Assist CRMs to review customer accounts and perform service call if needed
Assist on the change of CRM’s customer portfolio upon any resignation by reaching out to customers and reemphasize on back up CRM and team concept to minimise the impact of changes.
Assist to handles customer’s complaint referred by CRM, conduct investigation and provide complete and timely problem resolution.
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