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2,600+ Customer Support Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 2,633 jobs results for
"customer support"
in Kuala Lumpur
Never miss any updates for Customer Support jobs in Kuala Lumpur
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Verve Digital Services Sdn Bhd
MYR4,000 - MYR4,500 Per Month
KL City
- Identify and resolve operational issues, escalating complex cases and following up until closure.
- Communicate business procedures and requirements clearly while resolving client disputes and safeguarding company interests.
- Identify operational bottlenecks and coordinate with external institutions regarding market updates, service changes, and new product information. ...
Posted
22 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Review team and individual performance data, identify trends, and drive continuous improvement
- Prepare and present daily/weekly/monthly performance reports
- Create concise and impactful operational briefing decks for stakeholder meetings ...
Posted
8 days ago
Trinity Workforce Solution Sdn Bhd
MYR2,400 - MYR3,500 Per Month
KL City
- Working Days: Monday to Friday (Weekends Off)
- RM2,400 – RM2,700 per month – Mandarin speaking proficiency
- RM2,800 – RM3,500 per month – Mandarin speaking, reading, and writing proficiency ...
Posted
9 days ago
JEV Management & Trading
MYR3,000 - MYR4,000 Per Month
KL City
- EPF + SOCSO
- 12 days Annual Leave
- 14 days Medical Leave ...
Posted
16 days ago
Mas Aero Services Sdn Bhd
MYR2,000 - MYR2,300 Per Month
KL City
- Qualification: Minimum DiplomaKnowledge: Microsoft Office/ ExcelSkills: Communication skills, Handling Complaints
- Key Responsibilities:
- 1) Greet customers and assist with enquiries professionally ...
Posted
9 days ago
Undisclosed
KL City
- Working Hours: Night Shifts, 5 days working and 2 day off
- Requirements:
- • Proficiency in Mandarin & English ...
Posted
22 days ago
Undisclosed
KL City
- Clear written and spoken communication in English; additional language skills are an advantage.
- Comfort working with web-based tools, CRM systems, and basic fintech or digital banking platforms.
- Ability to multitask, prioritize, and maintain accuracy in a fast-paced environment. ...
Posted
17 days ago
Undisclosed
KL City
- • Customer Support: Respond to customer inquiries promptly, professionally, andin a friendly manner via inbound calls, email, and live chat.
- • Problem Resolution: Actively listen to customer complaints and take ownershipof resolving issues by offering effective and timely solutions.
- • Escalation Management: Escalate unresolved issues to higher-level supportwhen necessary. ...
Posted
22 days ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
a month ago
Undisclosed
KL City
- Monitor order blocks, missing information, and routine pricing issues and escalate when needed.
- Customer Support
- Manage daily customer inquiries regarding order status, delivery, documentation, or general requests. ...
Posted
a month ago
Colony Coworking Space
MYR1,600 - MYR1,600 Per Month
KL City
- When required, ensuring that non-paying guests are disallowed from gaining access to Jerry Coworking Space within prescribed timeframes.
- Manage monthly applications for after-hour air-conditioning at a specific Jerry Coworking Space.
- When required, assist the Account Manager in preparing service agreements and proposals and the handover process to the Finance Team. ...
Posted
10 days ago
MYR4,200 - MYR7,000 Per Month
KL City
- Escalate complex cases to relevant teams, including Risk, Compliance, and Technical teams, when required.
- Monitor and track cases to ensure timely resolution within defined SLA timelines.
- Identify recurring customer issues and provide feedback to support process and product improvements. ...
Posted
a month ago
Customer Service Executive（xiaohongshu | No shift） Customer Service Executive（xiaohongshu | No shift）
KK ONG INTERNATIONAL SDN BHD
MYR2,800 - MYR4,000 Per Month
KL City
- 协助整理学员成功案例与基础内容素材
- 处理客户反馈与诉求，并跟进至问题解决
- 配合团队优化服务流程与客户体验 ...
Posted
11 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
a month ago
Undisclosed
KL City
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
12 days ago
LOOKING FOR FACIAL THERAPIST - CONSULTANT - CUSTOMER SERVICE LOOKING FOR FACIAL THERAPIST - CONSULTANT - CUSTOMER SERVICE
OWNLAB SECRET SKIN SIGNATURE
MYR1,800 - MYR1,800 Per Month
KL City
- Maintain excellent customer service and build good relationships with clients
- Ensure treatment rooms and equipment are clean and well-maintained
- Assist with daily salon operations ...
Posted
11 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
a month ago
Undisclosed
KL City
- • Provide front-line support to our customers via live chats, phones, and email.
- • Answering queries and resolving client issues regarding our products, platforms, and promotion.
- • Address customer feedback as well as complaints professionally. ...
Posted
a month ago
Undisclosed
KL City
- Investigate and resolve customer issues within the scope of responsibility, escalating complex or critical cases to the Headquarters / relevant internal teams when necessary.
- Follow established customer service procedures and escalation guidelines.
- Collect, analyse, and summarise player feedback, suggestions, and common issues. ...
Posted
a month ago
Undisclosed
KL City
- Investigate and resolve customer issues efficiently.
- Escalate complex cases to the relevant internal teams.
- Maintain accurate records of customer interactions. ...
Posted
23 days ago
Undisclosed
KL City
- Take over cases when bot or self-service cannot resolve them
- Apply correct tagging, routing, and documentation
- Flag repeated customer confusion, broken flows, and recurring issues ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
KL City
- Salary:
- * Degree/Diploma holder with >1 year CC experience: *RM3,300*
- * Degree/Diploma holder with 2 years CC experience: *RM3,000* ...
Posted
a month ago
Undisclosed
KL City
- Ensure readiness for maintenance, troubleshooting and engine change-out activities, including coordination of manpower, parts, tools, and compliance with customer & site requirements.
- Act as the key liaison between customer, internal support teams, and Principal on technical support, service and project execution matters.
- Support service and project execution, including scope planning, resources coordination and stakeholders alignment. ...
Posted
a month ago
Undisclosed
KL City
- Handle complaints, escalations and complex customer issues professionally.
- Follow established SOPs, workflows and customer service guidelines.
- Maintain accurate records of customer interactions and update internal systems. ...
Posted
13 days ago
SOGO (KL) Department Store Sdn Bhd (SEIBU TRX)
MYR1,700 - MYR1,800 Per Month
KL City
- To handle morning tea serving, opening ritual and closing greetings.
- To perform other related duties and job assignments within the department from time to time and as and when requires.
- Minimum SPM qualification with proficiency in English and Bahasa Malaysia. ...
Posted
12 days ago
Undisclosed
KL City
- Accurately document customer interactions and issues in our CRM system to ensure seamless follow-up and reference.
- Gather customer feedback and insights to help improve our products, services, and overall customer experience.
- Work closely with other departments, such as Sales, Marketing, and Technical Support, to address customer needs and enhance service delivery. ...
Posted
13 days ago
Undisclosed
KL City
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
19 days ago
MYR2,800 - MYR5,200 Per Month
KL City
- Basic knowledge of Windows, Microsoft Office, PCs, mobile devices and digital banking platforms.
- Good troubleshooting, problem-solving and complaint-handling skills.
- Good communication skills in Cantonese, Mandarin and English. ...
Posted
13 days ago
Undisclosed
KL City
- Lead reviews activities in order to launch proactive initiatives to improve the support services
- Analyze and improve customer journey/flow
- Experience in Customer support team ...
Posted
a month ago
MYR3,500 - MYR4,500 Per Month
KL City
- Product Recommendations: Provide advice and recommend products, services, or loyalty programs based on customer needs and preferences.
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- Administrative Support: Perform additional administrative tasks as assigned by management. ...
Posted
23 days ago
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