This is not a luxury-style customer service role. It is best suited for someone who is organised, steady, polite, comfortable with systems, and able to work in a structured environment.
Stock Management: Receive, count, tag, and label incoming stock; perform replenishment to ensure shelves are fully stocked; and actively feedback on fast- and slow-moving inventory .
You will support the brand to evaluate the satisfaction of the customers regarding promotional strategies,pricing, and product lines by reviewing the technological and sales strategiesto achieve the profit targets.
- Picked and packed customer orders accurately for online platforms (Shopee and the company's e-commerce website).- Checked products to ensure accuracy and quality before packing.- Prepared parcels for dispatch and shipment.- Ensured orders were processed within the required timeline.- Maintained cleanliness and organisation of the packing area.- Assisted with inventory replenishment and stock organisation when required.- Supported higher packing volumes during online sales and promotional campaigns.
Requirements- Minimum GCE N-Level, O-Level or equivalent.- Customer service or administrative experience preferred; tuition centre experience is an advantage.- Good English communication skills; Mandarin is an advantage.- Basic computer skills, including Word, Excel and email.- Organised, accurate, responsible and patient when interacting with children and parents.- Able to multitask, work independently and cooperate with a team.- Flexible to work evenings or weekends according to the centre's scehdule.