700+ Customer Success Jobs - July 2026 - High Salaries
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"customer success"
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Manage Alert
SGD3,000 - SGD4,000 Per Month
Singapore
- Escalate complex cases to management when necessary.
- Follow up with customers after purchase to ensure product satisfaction.
- Encourage repeat purchases through proactive engagement. ...
Posted
7 days ago
SGD3,000 - SGD4,000 Per Month
Singapore
- Working experience in Full sets of Accounts is a must
- Must have excellent written and oral communication skills
- Proficient in MS appications ...
Posted
7 days ago
Undisclosed
Singapore
- Become an expert on our In-Store platform providing technical and business solutions. Assist with product adoption and optimization to help clients maximize their investment and success.
- Work seamlessly with various teams across our In-Store division. Ensure we're delivering quality and thoughtful products to our clients through effective cross-functional collaboration.
- You have 2+ years of experience working in Customer Success, Account Management, or within the Hospitality industry, with excellent verbal and written communication skills ...
Posted
7 days ago
Undisclosed
- Ability to translate business needs into product adoption and value
- Experience in retail tech, POS, or ERP is an advantage
- Strong stakeholder management and communication skills ...
Posted
7 days ago
Undisclosed
KL City
- Strong documentation discipline — accurate logging of incidents, resolutions, and known issues within a ticketing system.
- Ability to provide functional advisory, guidance, and practical solutions to customers and internal support consultants.
- Capability to understand customer business processes, operational challenges, and use cases to help customers use the system correctly and efficiently. ...
Posted
7 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Collaborate with the sales and support teams to relay customer feedback and contribute to the improvement of our software products.
- Monitor customer health metrics, analyze usage data, and prepare reports to track customer satisfaction and identify areas for improvement.
- Bachelor’s degree in Business Administration, Information Technology, or a related field is advantageous. ...
Posted
7 days ago
Undisclosed
Singapore
- Become an expert on our In-Store platform providing technical and business solutions. Assist with product adoption and optimization to help clients maximize their investment and success.
- Work seamlessly with various teams across our In-Store division. Ensure we're delivering quality and thoughtful products to our clients through effective cross-functional collaboration.
- You have 2+ years of experience working in Customer Success, Account Management, or within the Hospitality industry, with excellent verbal and written communication skills ...
Posted
7 days ago
SGD4,000 - SGD5,500 Per Month
Islandwide (Singapore)
- Strengthened customer relationships by elevatingend-to-end experience, rebuilding trust, resulting in the successful recovery,retention of high-value accounts
- Fostered team engagement and performance by championingwell-being initiatives and collaboration, contributing to a high-morale team
- Delivered actionable insights by consolidating operationalfeedback and presenting timely recommendations to C-suite leaders, enablingfaster decision-making and effective rollout of strategic directives, Reportingvia Power BI, Ops monitoring and scheduling via Tramm. ...
Posted
7 days ago
Undisclosed
- Oversee key delivery areas including project management, quality assurance, cost control, SLA compliance, and customer satisfaction.
- Coordinate internal resources for both project implementation and service operations in accordance with company standards and customer requirements.
- Lead data center construction and customization projects from end to end—working closely with sales, presales, design, construction, and T&C teams. Responsibilities include managing project schedules, quality, costs, risks, escalations, and ensuring timely project closure and customer acceptance. ...
Posted
9 days ago
Undisclosed
- Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
- Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
- Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...
Posted
10 days ago
Undisclosed
- Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
- Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
- Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...
Posted
10 days ago
Undisclosed
- Coordinate with internal teams to ensure smooth service operations and timely issue resolution.
- Support the Customer Success Manager in managing project schedules, documentation, and stakeholder communications.
- Assist in tracking project milestones, procurement activities, and risk identification. ...
Posted
10 days ago
Undisclosed
Singapore
- Monitor and ensure SLAs are met, issues escalated and prioritized
- Act as the point of contact for service delivery
- Responsible for service delivery of account and prioritization of work requests ...
Posted
10 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Build trusted advisor relationships, understanding customer goals, workflows, and use cases.
- Monitor customer health metrics, usage patterns, and renewal risks; implement proactive interventions.
- Conduct regular check-ins, QBRs, and product reviews with customers. ...
Posted
10 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Monitor and ensure SLAs are met, issues escalated and prioritized
- Act as the point of contact for service delivery
- Responsible for service delivery of account and prioritization of work requests ...
Posted
10 days ago
Undisclosed
- Lead virtual delivery teams to ensure operational efficiency and high levels of customer satisfaction.
- Monitor and drive continuous improvement in service performance, proactively addressing risks and issues.
- Manage the full lifecycle of data center construction and customization projects, from planning to customer handover. ...
Posted
11 days ago
Undisclosed
Singapore
- Coordinating onsite and remote assistance for customers as required
- Monitoring ongoing support calls (SR’s) as soon as they are opened and work closely and in full coordination with technical resources to drive quick resolution
- Planning and reviewing major upgrades, refresh projects and new deployments ...
Posted
11 days ago
Undisclosed
Singapore
- Build trusted advisor relationships, understanding customer goals, workflows, and use cases.
- Monitor customer health metrics, usage patterns, and renewal risks; implement proactive interventions.
- Conduct regular check-ins, QBRs, and product reviews with customers. ...
Posted
11 days ago
SGD4,000 - SGD4,500 Per Month
Singapore
- Lead hotel onboarding projects from signed contract to successful go-live, serving as the primary contact for each property.
- Configure and tailor Vouch platform to match each hotel’s operational workflows, integrations, and branding.
- Train hotel teams (onsite or remote) with clear documentation, live demos, and Q&A sessions to ensure confident adoption. ...
Posted
11 days ago
Undisclosed
Singapore
- Collaborate with clients to develop information security strategies, frameworks, and roadmaps that support business objectives.
- Identify account opportunities and design solutions that enhance customer experience and satisfaction while advocating for client interests.
- Coordinate Day 0 to Day 2 project transitions to ensure smooth operational handovers and readiness. ...
Posted
11 days ago
SGD11,000 - SGD11,000 Per Month
Singapore
- Build and iterate on CS playbooks for onboarding, expansion, renewal, escalation, and churn prevention—creating repeatable, scalable processes that will serve as the foundation as the team grows
- Develop and own the training and enablement library for customers, including platform walkthroughs, best practice guides, onboarding materials, and sustainability-focused use-case documentation
- Own and grow annual contract values across the customer base through strategic upsell and cross-sell of new features, modules, and professional services ...
Posted
11 days ago
Undisclosed
Singapore
- Customizable alerts & tracking - Set up automated notifications to track project updates and client movements.
- Problem-Solving Approach: The ideal candidate excels in understanding client needs and positioning the product or service as a tailored solution, paired with excellent customer service. They should ask probing questions, listen actively, and offer innovative solutions that align with client goals.
- Long-Term Relationship Building: Building trust-based relationships is key. The candidate should focus on cultivating long-term partnerships, not just closing deals. A consultative approach requires patience, empathy, and a commitment to customer success beyond the initial sale. ...
Posted
11 days ago
SGD3,000 - SGD3,500 Per Month
Orchard
- Update customer records and monitor follow-up activities in CRM
- Work with the team to enhance customer engagement and satisfaction
- Local Polytechnic Diploma or Degree ...
Posted
11 days ago
Undisclosed
KL City
- Deliver outstanding customer service aligned with premium hospitality standards.
- Collaborate with internal teams to ensure timely and effective issue resolution.
- Accurately document customer interactions and maintain service records. ...
Posted
11 days ago
Undisclosed
Singapore
- Build trusted advisor relationships, understanding customer goals, workflows, and use cases.
- Monitor customer health metrics, usage patterns, and renewal risks; implement proactive interventions.
- Conduct regular check-ins, QBRs, and product reviews with customers. ...
Posted
11 days ago
SGD4,000 - SGD4,500 Per Month
Central
- Lead hotel onboarding projects from signed contract to successful go-live, serving as the primary contact for each property.
- Configure and tailor Vouch platform to match each hotel’s operational workflows, integrations, and branding.
- Train hotel teams (onsite or remote) with clear documentation, live demos, and Q&A sessions to ensure confident adoption. ...
Posted
12 days ago
Undisclosed
Singapore
- Foster a customer-centric culture focused on service excellence, accountability and continuous improvement.
- Support workforce planning, recruitment, onboarding and capability development within the Customer Success function.
- Own the design, implementation, governance and continuous improvement of Customer Success policies, SOPs, workflows and service standards. ...
Posted
13 days ago
Undisclosed
KL City
- Key Responsibilities:
- • Actively contribute to project execution, design of questionnaires, formulation of analysis plans, and preparation of reports.
- • Collaborate closely with the operations team to plan and coordinate key project tasks and workflows, which includes costing and setup, fieldwork planning and monitoring, as well as data processing. ...
Posted
13 days ago
Undisclosed
Singapore
- Ensure customers achieve measurable ROI and full adoption of Oradian’s core banking platform.
- Drive structured engagement across the customer lifecycle, from post-implementation to long-term partnership.
- Support customers through complex change, including digital transformation and regulatory environments. ...
Posted
13 days ago
SGD2,700 - SGD2,700 Per Month
Singapore
- ️ Local & overseas travel opportunities
- Bi-weekly team sports nights and bonding activities
- Fast-track career progression opportunities ...
Posted
13 days ago
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