This is a full-time, on-site role for a Customer Relations Executive cum Admin based in Bandar Klang. In this role, you will be responsible for building and maintaining relationships with clients, ensuring high levels of customer satisfaction, addressing customer inquiries, and providing excellent customer service. Day-to-day tasks include resolving customer concerns, communicating service updates, handling administrative duties, managing documentation, preparing reports, coordinating appointments, and collaborating with internal teams to deliver exceptional service experiences.
Support the Sales-Team with sharing general information, e.g. SDS with the customers as well as customer specific information, e.g. Statement of Accounts
Liaise with various internal teams and logistics providers to fulfil customer requests
Work closely with Supply-Chain to ensure smooth daily operations
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