Oversee the customer queue to ensure a smooth flow into the inspection lanes, minimizing customer wait times
Documentation & Financial Handling
Inspect and verify all required vehicle registration documents, identity proofs, and ownership certificates before clearing the vehicle for the MV15 inspection....
Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope:...
Provide backup support for iDOC monitoring and troubleshoot Order-to-Invoice (OTI) iDOC errors to minimize operational disruptions.
Deliver excellent customer service to pharmacies, healthcare professionals, distributors, and other customer segments.
Serve as the primary contact point for sales representatives, customers, and internal stakeholders for inquiries, consultations, and issue resolution....
Provide backup support for iDOC monitoring and troubleshoot Order-to-Invoice (OTI) iDOC errors to minimize operational disruptions.
Deliver excellent customer service to pharmacies, healthcare professionals, distributors, and other customer segments.
Serve as the primary contact point for sales representatives, customers, and internal stakeholders for inquiries, consultations, and issue resolution....
Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope:...
Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope:...
Register all customer interactions, opportunities, and master data in the global CRM tool according to company guidelines
Collaborate with Sales Engineers, Product Managers, Distribution Centres, and Plant Planners to deliver end-to-end solutions including ETO configurations and pre-orders
Liaise with suppliers and subcontractors to obtain pricing details and technical specifications supporting quotations and tenders...
Responsible to provide Pre & Post sales support including product at site issue via mobile support or physical visit
Responsible in preparation of quotation based on the single line drawing by customers/sales
Responsible to compile all the quotation details. (Project Title, Consultant, Contractor) and monitor the success rate by monthly follow-up with sales team...
Responsible to provide Pre & Post sales support including product at site issue via mobile support or physical visit
Responsible in preparation of quotation based on the single line drawing by customers/sales
Responsible to compile all the quotation details. (Project Title, Consultant, Contractor) and monitor the success rate by monthly follow-up with sales team...
Proactive engagement with existing customer for closure of new business by making follow up calls and preparing quotations with competitive rates.
Responsible for liaison with product operation colleagues to ensure that customer’s requirements are met with providing shipment update and document draft for checking.
Improving customer service experience, create engaged customers and facilitate organic growth....