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200+ Customer Service Support Jobs in Petaling - October 2026 - High Salaries
Showing 295 jobs results for
"customer service support"
in Petaling
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Manage Alert
Undisclosed
- Coordinate and process orders, ensuring smooth transactions and delivery timelines.
- Maintain and update customer records in the system for accuracy and accessibility.
- Collaborate with internal teams, including procurement and supply chain, to resolve issues. ...
Posted
5 days ago
Undisclosed
- Lead major customer service transformation initiatives and manages change by communicating clearly, providing training, and addressing risks such as language and time zone coverage to maintain a positive customer experience during transitions. Optimizes workforce allocation and ensuring service quality during organizational transitions.
- Champion automation and data-driven process improvements, identifying ways to streamline workflows (like using RPA for routine tasks, AI) and overseeing analytics and reporting to drive accountability and enhance performance.
- Bachelor’s degree or equivalent experience, with at least 10 years of customer service experience, including roles in customer-facing and shared service environments. ...
Posted
10 days ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
10 days ago
Undisclosed
- To optimize service level and ensure regulatory compliance for all products before shipment
- Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
- Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
11 days ago
Sunfert International Fertility Centre Sdn Bhd
Undisclosed
- Professional development
- JOB PURPOSEPerforms customer service and cashier duties under the supervision and direction of Centre Manager.
- DUTIESCustomer Service:1. Register incoming patients into the Medex, Encore Med and Meditex.2. Prepare the charge chit and sticker for the registered patients.3. Assist Embryologist/Nurse in printing out additional stickers.4. Attend to calls and inquiries (via phone call).5. Attend to walk in customer inquiries for offered services.6. Fix appointment for the patients.7. Fix appointment for the inter-branch patients.8. Compilation of patient feedback forms.9. Update patient post-delivery pregnancy outcome in Medex.10. Attend to the Pathlab & Lalamove riders. ...
Posted
11 days ago
MYR2,000 - MYR3,000 Per Month
- Professional development
- Bahasa (Preferred)
- * Serves customers by providing product information and resolving product problems through WhatsApp and Instragram ...
Posted
11 days ago
Undisclosed
- To utilize internal technical support tools to provide accurate information requested by customers
- A commitment to respond within our set standard time frames
- Assist in overseeing AsiaHub-region communications responses ...
Posted
11 days ago
Undisclosed
- Provide customer service on People & Culture related activities, such as inquiry resolution, request management, and troubleshooting
- Supports P&C Chapters with feedback of business usage of HR processes, pain points and knowledge gaps
- Stay up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SOPs/Work Instructions) ...
Posted
13 days ago
MYR2,300 - MYR2,800 Per Month
- Additional leave
- Maternity leave
- Opportunities for promotion ...
Posted
13 days ago
Undisclosed
- Stay curious, open-minded, and always willing to learn more as you navigate daily challenges
- You are currently pursuing ongoing university studies
- You have an excellent command of English and Mandarin with outstanding communication skills; Japanese language proficiency is a plus ...
Posted
13 days ago
Undisclosed
- Monitor key performance indicators related to customer satisfaction and service metrics.
- Advocate for the voice of the customer throughout the organization, influencing decisions and driving change to improve customer experiences.
- Conduct regular customer surveys, interviews, and focus groups to gather insights and feedback. ...
Posted
14 days ago
MYR3,000 - MYR4,000 Per Month
- · Oversees the mall’s customer service operations to ensure exceptional guest experience.
- · Manages customer service team, handles tenants and shoppers’ inquiries, monitor service standard, and implements customer engagement initiatives that enhance the mall’s reputation and foot traffic
- · Supervise daily operations of Customer Service Counter / Concierge ...
Posted
15 days ago
Undisclosed
- Direct effective collection strategies, dispute resolutions, and the accurate processing of credit/debit notes in collaboration with 3PLs and internal stakeholders.
- Champion process improvement and digital transformation initiatives (e.g., modern payment solutions, automation, e-invoicing, SAP enhancements) to elevate operational efficiency and customer experience.
- Lead, inspire, coach, and develop a team of 12 professionals across Customer Care and Credit functions. ...
Posted
21 hours ago
Undisclosed
- Evaluate unique or complex installations or configurations and make recommendations for resolution.
- Articulate clearly in writing and verbally.
- Engages team members for support as required to ensure internal or external business and end users/clients SLA demands are met. ...
Posted
9 hours ago
Undisclosed
- Oversee transaction holds/releases, credit assessments, credit insurance collaborations, and proactive financial risk mitigation.
- Direct effective collection strategies, dispute resolutions, and the accurate processing of credit/debit notes in collaboration with 3PLs and internal stakeholders.
- Champion process improvement and digital transformation initiatives (e.g., modern payment solutions, automation, e-invoicing, SAP enhancements) to elevate operational efficiency and customer experience. ...
Posted
9 hours ago
Undisclosed
Petaling
- Customer Engagement
- Communicate with customers and promote services
- Handle service-related inquiries, provide timely follow-ups, and ensure customer satisfaction. ...
Posted
20 days ago
MYR850 - MYR1,500 Per Month
WFH
- Ask basic questions to understand and qualify customer requirements.
- Record and maintain accurate customer and lead information.
- Pass qualified leads to the relevant Financial Consultant for further follow-up. ...
Posted
20 days ago
Undisclosed
Petaling
- Create and maintain customer records in the system and maintain proper documentation.
- Monitor orders against available inventory and ensure smooth delivery processes.
- Liaise with the forwarder for export and import. ...
Posted
20 days ago
MYR2,800 - MYR3,400 Per Month
- Follow up on and resolve customers’ complaints to ensure they are close to being satisfied.
- Work closely with team members and leaders to consistently achieve high-quality results and productivity.
- Ensure efficient escalation of priority requests/feedback towards effective resolution. ...
Posted
21 days ago
Undisclosed
- To optimize service level and ensure regulatory compliance for all products before shipment
- Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
- Partner with Credit Manager to identify any credit risks and to implement corrective actions. ...
Posted
21 days ago
Undisclosed
- Responsible for Liaised with the backend departments to ensure every digital campaign is live on time and updating clients on weekly and monthly reports.
- Work closely with the Creative department to develop the digital artwork, if required by the client
- Conduct regular sales analysis to evaluate sales effectiveness and identify opportunities to ensure that the objectives of the digital advertising campaign are met. ...
Posted
22 days ago
Undisclosed
- Collaborating with cross-functional teams to deliver the best solutions for customers.
- Supporting in identifying new business opportunities in line with the country sales strategy.
- Managing sales administration, quotations, customer follow-ups, and support project execution when required. ...
Posted
14 days ago
Undisclosed
- Drive business development by identifying, developing, retaining, extending, and acquiring accounts, and collaborating across teams to attain objectives
- Strategize for growth by developing and implementing annual territorial plans to achieve sales goals and future growth, and profiling accounts to position RDMY strongly to win tenders
- Maintain data integrity in REXIS Salesforce by regularly updating accounts/contacts, and ensuring weekly entry and monitoring of activities and business opportunities ...
Posted
22 days ago
Undisclosed
- Build credibility with customers and other stakeholders at different levels through demonstrating business acumen and professional expertise, confidence and effective communication
- Develop and build strategic engagement and partnering with KOLs and relevant stakeholders in key accounts. Be a partner/consultant in shaping their plans, decisions and supporting their professional objectives to achieve RDMY business strategy and goals
- Understand the customers’ working / communication styles and flex one’s style to adapt to that ...
Posted
23 days ago
Undisclosed
- Follow up with the warehouse for order status updates and ensure customers receive timely and proactive communication throughout the process
- Coordinate with respective departments to obtain necessary approvals and facilitate credit release
- Take full ownership of customer orders and follow through to case closure, ensuring a seamless and satisfying customer experience ...
Posted
23 days ago
Hakkōda, An IBM Company
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions. Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their AI/ML services. Generative AI Experience with LLM and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) ML Development: Experience with Machine Learning model development and deployment. AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs. Must have Associate Cloud Engineer (ACE) Certification Malaysia Software Engineering Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.
Posted
17 days ago
Undisclosed
- Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
- Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
- Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. ...
Posted
17 days ago
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