27 Customer Service Specialist Jobs in Shah Alam - July 2026 - High Salaries

Bilingual Able to read Traditional Mandarin

Near Train Station

Posted

23 days ago

Customer Support (Mandarin Speaker) Customer Support (Mandarin Speaker)

Agensi Pekerjaan Times Management Consultancy Sdn. Bhd.

MYR3,000 - MYR4,300 Per Month

Customer Service (Mandarin Speaker) Customer Service (Mandarin Speaker)

Near Train Station

Address and resolve any queries or concerns. use critical thinking and problem-solving skills to address complex customer issues or escalate them to appropriate departments for resolution.
Handle processing of customer application forms from all channels.
Perform account creation and setup for newly onboarded customers and manage existing customer base. ...

Customer Support

Be an early applicant!

Posted

a day ago

Chat Available

Customer Service (Mandarin Speaker)

Blue Box Cold Chain Sdn Bhd

MYR2,500 - MYR4,000 Per Month

Fresh Graduates

Mandarin Chinese (spoken and written) Customer service

To be constantly guided by company's service standards.
Effectively manage large numbers of incoming calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...

Posted

3 days ago

Chat Available

Senior Customer Service (Freight Forwarding & Logistics) Senior Customer Service (Freight Forwarding & Logistics)

JRC Expert Logistics (M) Sdn. Bhd.

MYR3,500 - MYR5,000 Per Month

Customer Service Freight Forwarding

Near Train Station

Coordinate with customers, vendors, carriers and agents to ensure the shipment delivery is on track and according to planned shipment.
Communicate constantly with customers, forwarders, carriers and overseas agents in order to ensure smooth shipments.
Ensure Customer Satisfaction and provide International Professional Customer Support. ...

Posted

8 days ago

Travel Platform Customer Service - 旅游业客服专员【台湾市场】 Travel Platform Customer Service - 旅游业客服专员【台湾市场】

Agensi Pekerjaan TalentConsult Sdn Bhd

MYR4,000 - MYR5,000 Per Month

Fresh Graduates

Mandarin Speaking English Speaking

Near Train Station

Deliver professional, calm, and empathetic customer service
Record, track, and resolve cases accurately
Adhere to workflows, system procedures, and SLA requirements ...

Posted

13 days ago

Customer Service (Mandarin Speaker) Customer Service (Mandarin Speaker)

Move Solution Sdn Bhd

MYR3,000 - MYR4,500 Per Month

Mandarin-speaking Customer Support Specialist Mandarin-speaking Customer Support Specialist

Fresh Graduates

KLANG/ SHAH ALAM, Selangor

Serve as a liaison between Document Processing Agent and the customer regarding shipment details and/or exceptions.
Communicate exceptions and shipment status with customers.
Work with Accounts Receivable. ...

Freight Forwarding

Posted

9 days ago

Chat Available

Blue Box Cold Chain Sdn Bhd

MYR2,500 - MYR4,000 Per Month

Fresh Graduates

Mandarin Chinese (spoken and written) Customer service

To be constantly guided by company's service standards.
Effectively manage large numbers of incoming calls
Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution ...

Posted

5 days ago

Customer Service Specialist - Mandarin Speaker Customer Service Specialist - Mandarin Speaker

Savior Artigos Texteis Lda

Undisclosed

SME Customer Care Specialist SME Customer Care Specialist

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

10 days ago

MYFutureJobs

Undisclosed

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Provide professional and empathetic communication when handling complaints
Manage service recovery and take full ownership of cases until closure
Configure and maintain in-app offers and rewards ...

Posted

14 days ago

Savior Artigos Texteis Lda

Undisclosed

Mandarin Customer Support Specialist - Kuala Lumpur Mandarin Customer Support Specialist - Kuala Lumpur

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

10 days ago

Savior Artigos Texteis Lda

Undisclosed

Road Logistics Customer Care Specialist - City Zone Express Road Logistics Customer Care Specialist - City Zone Express

Suitable for candidates with strong communication skills, curiosity about technology, and willingness to be coached.
C1 level Mandarin proficiency.
B2 level English proficiency in reading, writing, speaking, and listening. ...

Posted

10 days ago

Kuehne+Nagel

Undisclosed

Sea Logistics Customer Care Expert Sea Logistics Customer Care Expert

Monitor shipment status and ensure timely updates in the system.
Follow up on shipments to ensure adherence to RL processes.
Generate invoices and submit to customers with supporting documents. ...

Posted

21 days ago

Kuehne+Nagel

Undisclosed

Customer Service Support 4 Customer Service Support 4

Ensure all interactions are logged in CRM system (CoreLog)
Ensure delivery against all financial targets and strategic objectives
Ensure prompt pricing and manage end-to-end spot quotes, and capturing of all rebates in SeaQuote ...

Posted

a day ago

Ichor Systems, Inc.

Undisclosed

Customer Service Support 4 Customer Service Support 4

Enter customer orders into database accurately and promptly
Verify order details for accuracy and completeness
Provide order confirmations to customers ...

Posted

6 days ago

Ichor Systems, Inc.

Undisclosed

Contact Centre Agent Contact Centre Agent

Enter customer orders into database accurately and promptly
Verify order details for accuracy and completeness
Provide order confirmations to customers ...

Posted

6 days ago

Daythree

Undisclosed

HELPDESK CUSTOMER SUPPORT HELPDESK CUSTOMER SUPPORT

Ability to manage high call volumes, multitask, and work in a structured, performance-driven environment.
Fluency in spoken and written English; additional language proficiency is an advantage.
Previous experience in a contact centre or customer service environment is beneficial but not mandatory. ...

Posted

8 days ago

Accordia Global Sdn Bhd

MYR2,200 - MYR2,800 Per Month

Customer Service - Operations Support Professional Customer Service - Operations Support Professional

Job description
Manage incoming calls, emails and live chat.
Handle customer inquiries and 1st level troubleshooting problems. ...

Posted

9 days ago

MYPETANI

MYR2,500 - MYR2,500 Per Month

Contact Centre Executive Contact Centre Executive

Take and fulfil Customer Order professionally at shopfront counter & addressing any customer concerns promptly
Assist to work closely with daily production activities across all workstations: gifts prepping, arrangement, QC, packaging, and handover.
Maintain a high level of customer satisfaction by delivering consistent and professional support. ...

Posted

12 days ago

Daythree

Undisclosed

Manager I, Customer Service Support (Order-to-Invoice) Manager I, Customer Service Support (Order-to-Invoice)

Ability to follow workflows, adhere to scripts and guidelines, and maintain accurate records of customer interactions.
Time management skills to handle multiple tasks, prioritize customer requests, and meet performance targets.
Resilience and stress management capabilities to work with high call volumes and challenging situations. ...

Posted

13 days ago

Alcon

Undisclosed

Contact Centre Executive Contact Centre Executive

Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope: ...

Posted

18 days ago

Daythree

Undisclosed

Sea Logistics Customer Care Expert Sea Logistics Customer Care Expert

Ability to follow workflows, adhere to scripts and guidelines, and maintain accurate records of customer interactions.
Time management skills to handle multiple tasks, prioritize customer requests, and meet performance targets.
Resilience and stress management capabilities to work with high call volumes and challenging situations. ...

Posted

21 days ago

Kuehne+Nagel

Undisclosed

Customer Experience Associate Customer Experience Associate

Ensure all interactions are logged in CRM system (CoreLog)
Ensure delivery against all financial targets and strategic objectives
Ensure prompt pricing and manage end-to-end spot quotes, and capturing of all rebates in SeaQuote ...

Posted

22 days ago

The Contrast Club

Undisclosed

Part Time

Contact Centre Agent Contact Centre Agent

Assist with bookings, memberships, and enquiries
Serve beverages and light refreshments when required
Monitor guest comfort and proactively assist where needed ...

Posted

22 days ago

Daythree

Undisclosed

Sea Logistics Operational Care Specialist, Import Sea Logistics Operational Care Specialist, Import

Ability to remain calm under pressure, manage high call volumes, and maintain a customer-focused attitude.
Proficiency in spoken and written English; additional languages are an advantage depending on client needs.
Prior experience in a contact center or customer-facing role is preferred but not always required; training will be provided. ...

Posted

24 days ago

Kuehne+Nagel

Undisclosed

Sea Logistics Customer Care Expert Sea Logistics Customer Care Expert

To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes. ...

Posted

15 days ago

Kuehne+Nagel

Undisclosed

Campaign Management System (CMS) Consultant Campaign Management System (CMS) Consultant

Ensure all interactions are logged in CRM system (CoreLog)
Ensure delivery against all financial targets and strategic objectives
Ensure prompt pricing and manage end-to-end spot quotes, and capturing of all rebates in SeaQuote ...

Posted

a month ago

Hong Leong Bank Berhad

Undisclosed