600+ Customer Service Representative Jobs in Wp Kuala Lumpur - October 2026 - High Salaries

Showing 671 jobs results for "customer service representative" in Wp Kuala Lumpur
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KL City

  • PREFERRED QUALIFICATIONS
  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience. ...
Posted
21 days ago

KL City

  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints. ...
Posted
21 days ago

KL City

  • Product Recommendations: Provide advice and recommend products, services, or loyalty programs based on customer needs and preferences.
  • Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
  • Administrative Support: Perform additional administrative tasks as assigned by management. ...
Posted
21 days ago

KL City

  • Handle customer enquiries, complaints and product-related concerns through assigned customer support channels.
  • Understand customer needs and provide accurate and appropriate solutions based on established SOPs, product information and guidelines.
  • Provide basic product troubleshooting and guide customers through the appropriate troubleshooting steps. ...
Posted
24 days ago

KL City

  • Manage disgruntled customer, handle customer complaints and escalates to relevant parties
  • Process customer request and ensure communication to relevant parties
  • As CCC team members, to be involved in special task(s) assigned to by Heads or relevant committees, as long as within the Bank’s policy and guideline. ...
Posted
25 days ago

KL City

  • Customer Care: Assist customers with inquiries regarding post-orders, delivery timeframes, order status changes, payments, product pre-orders, and general questions.
  • Technical Troubleshooting: Utilize logical and analytical skills to isolate, troubleshoot, and resolve complex product issues in real-time.
  • Quality Assurance: Deliver exceptional interactions that meet or exceed client standards for call audits, quality reports, and customer satisfaction (CSAT). ...
Posted
25 days ago

KL City

  • Maintain strong service quality even in fast-paced environments while handling CRM systems and documentation at the same time.
  • Able to work in a rotating shift (2 days off)
  • Fresh graduate are open to apply ...
Posted
a month ago

KL City

  • Escalate enquiries when necessary in line with internal guidelines
  • Minimum Diploma Holder
  • With minimum 1 year of customer service experience in insurance or financial industry ...
Posted
a month ago

KL City

  • Recommend relevant add-on services or packages based on customer needs — without hard selling or giving
  • medical advice.
  • Respond to WhatsApp/phone enquiries and convert suitable leads into appointments or purchases. ...
Posted
a month ago

KL City

  • Strong customer service orientation with solid technical support capabilities.
  • Skilled in diagnosing customer needs and resolving technical challenges effectively.
  • Excellent verbal and written communication skills with strong interpersonal abilities. ...
Posted
a month ago

Billmount Sdn Bhd

KL City

  • · Collect payments from delinquent customers.
  • · Call customers using all approved methods of communication.
  • · On overdue accounts and amount currently owed. ...
Posted
a month ago

KL City

  • Record and update customer interactions, feedback, transactions, and complaints systematically.
  • Coordinate closely with outlet team members to ensure smooth daily operations and customer satisfaction.
  • Assist in resolving customer concerns professionally, escalating issues to the Management when necessary. ...
Posted
a month ago

KL City

  • Opportunities for promotion
  • Conduct TikTok Live sessions according to the company schedule.
  • Present and promote products confidently and professionally. ...
Posted
a month ago

KL City

  • Provide round‑the‑clock customer service via live chat
  • Handle inquiries, complaints, and follow‑ups professionally.
  • Educate customers on bank products & services. ...
Posted
a month ago

KL City

Posted
a month ago

KL City

Posted
a month ago

KL City

Posted
a month ago

KL City

  • Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
  • Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
  • Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
a month ago

KL City

  • Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
  • Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
  • Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
a month ago

KL City

  • Provide clear and accurate advice to customers by explaining procedures and offering relevant information.
  • Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.
  • Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required. ...
Posted
a month ago

KL City

  • Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
  • Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
  • Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
a month ago

KL City

  • Follow up with employees and recruiters on outstanding information, documents, and case updates.
  • Liaise with Fragomen case teams to support the timely progress of immigration matters.
  • Coordinate document approvals, signatures, and endorsements with relevant stakeholders. ...
Posted
a month ago

KL City

  • Partner with internal account management and sales to verify deal details and ensure deal information flows through Ad Suite:
  • Support creation of Ads, their implementation, trafficking as well as reporting of Ad campaigns.
  • Handle simple to medium complexity-level workflows within Ad operations which are relatively easy to train on and require some degree of judgment in performing the required tasks, define or adapt solutions based on existing processes. ...
Posted
a month ago

KL City

  • Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
  • Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
  • Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
a month ago

KL City

  • Exposure to Phone, Chat, and Email Support
  • Professional Training and Onboarding
  • Career Growth and Development Opportunities ...
Posted
a month ago

KL City

  • Track and analyse key performance indicators (KPIs) including agents’ attendance to assess team performance and identify areas for improvement.
  • Conduct performance reviews and set development goals for team members.
  • Ensure adherence to established SOPs and quality standards to maintain high levels of customer satisfaction. ...
Posted
a month ago

Billmount Sdn Bhd

KL City

  • · Collect payments from delinquent customers.
  • · Call customers using all approved methods of communication.
  • · On overdue accounts and amount currently owed. ...
Posted
a month ago

KL City

  • Candidates should have the ability to work shifts, weekends, and public holidays as required in a retail environment.
  • Candidates should demonstrate reliability, integrity, and a positive attitude, with the ability to work both independently and as part of a team.
  • Previous experience in retail, health and beauty, or pharmacy environments is an advantage. ...
Posted
a month ago

KL City

  • Full-time positions (Senior Customer Assistant)
  • Provide professional services to customers.
  • To ensure sufficient stock levels. ...
Posted
a month ago

KL City

  • Full-time positions (Senior Customer Assistant)
  • Min PT3/PMR/SKM
  • Provide professional services to customers. ...
Posted
a month ago

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