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700+ Customer Service Representative Jobs in Kuala Lumpur - September 2026 - High Salaries
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"customer service representative"
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Undisclosed
KL City
- Role Highlights:
- Handle complex customer escalations with professionalism
- Deliver resolution-focused support in a fast-paced environment ...
Posted
15 days ago
Undisclosed
KL City
- Manage disgruntled customer, handle customer complaints and escalates to relevant parties
- Process customer request and ensure communication to relevant parties
- As CCC team members, to be involved in special task(s) assigned to by Heads or relevant committees, as long as within the Bank’s policy and guideline. ...
Posted
16 days ago
Undisclosed
KL City
- 工作地点：Kuala Lumpur
- 工作模式：Full-Time｜ON-SITE 必须到公司上班
- ️ 此职位必须到公司上班，不是 WFH / Remote 居家办公。 ...
Posted
17 days ago
Undisclosed
KL City
- 工作地点：Kuala Lumpur
- 工作模式：Full-Time｜ON-SITE 必须到公司上班
- ️ 此职位必须到公司上班，不是 WFH / Remote 居家办公。 ...
Posted
17 days ago
Undisclosed
KL City
- Manage customer returns, claims, and defective product processes to ensure timely resolution and customer satisfaction.
- Prepare and distribute commercial and customs documentation in accordance with customer requirements and local regulations.
- Support continuous improvement by contributing to the harmonization and optimization of operational processes. ...
Posted
17 days ago
Undisclosed
KL City
- Conduct application reviews
- Support our publisher base through our email customer service
- Contribute to automation efforts and offer possible solutions ...
Posted
17 days ago
Undisclosed
KL City
- Escalate enquiries when necessary in line with internal guidelines
- Minimum Diploma Holder
- With minimum 1 year of customer service experience in insurance or financial industry ...
Posted
17 days ago
MYR1,850 - MYR2,600 Per Month
KL City
- Full-time positions (Senior Customer Assistant)
- Min PT3/PMR/SKM
- Provide professional services to customers. ...
Posted
18 days ago
MYR2,000 - MYR2,500 Per Month
KL City
- Promote products, campaigns, and membership programmes.
- Replenish merchandise and maintain product availability on the sales floor.
- Retrieve stock from the stockroom and support inventory replenishment. ...
Posted
18 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
18 days ago
Undisclosed
KL City
- Provide the full suite of DHL customer service offerings confidently, knowledgeably and professionally (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes (e.g. Chat, E-mail, Social Media).
- To proactively look at opportunity for improvement in handling process, potential of reducing wastage, impact on operational efficiency and customer experience.
- Offer alternatives to customers and seize upselling and cross-selling opportunity of valued added services (Sales Leads, shipment insurance, TDX, Extended Liability and etc.) during interaction with customer (where appropriate). ...
Posted
18 days ago
Undisclosed
KL City
- • Provide front-line support to our customers via live chats, phones, and email.
- • Answering queries and resolving client issues regarding our products, platforms, and promotion.
- • Address customer feedback as well as complaints professionally. ...
Posted
18 days ago
MYR1,700 - MYR2,500 Per Month
KL City
- Berpeluang untuk kenaikan pangkat dan gaji dalam masa yang singkat
- mempunyai plan hala tuju kerjaya untuk semua
- Latihan disediakan ...
Posted
18 days ago
Undisclosed
KL City
- Partner with internal account management and sales to verify deal details and ensure deal information flows through Ad Suite:
- Support creation of Ads, their implementation, trafficking as well as reporting of Ad campaigns.
- Handle simple to medium complexity-level workflows within Ad operations which are relatively easy to train on and require some degree of judgment in performing the required tasks, define or adapt solutions based on existing processes. ...
Posted
18 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Provide customers with product and service information complete transactions, forward requests.
- Sell additional services and products by recognizing opportunities to up-sell accounts, explaining new features.
- Maintain call center database by entering new customers’ information into the system, and update existing customer information. ...
Posted
19 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. ...
Posted
19 days ago
Undisclosed
KL City
- Candidates should possess solid Analytical Skills to interpret service data, identify trends, and recommend practical solutions and process improvements.
- Relevant experience in customer service leadership or supervisory roles, preferably in a corporate or multinational environment.
- Ability to work on-site in WP. Kuala Lumpur, manage multiple priorities, and maintain professionalism in a fast-paced setting. ...
Posted
19 days ago
Undisclosed
KL City
- Schedule meetings or product demonstrations for the sales team.
- Follow up with prospects through calls and other approved communication channels.
- Maintain accurate records of customer interactions in the CRM system. ...
Posted
19 days ago
Undisclosed
KL City
- Escalate complex issues and ensure resolution within SLA
- TeleRia & Digital Channel Management
- Manage TeleRia customer communications ...
Posted
19 days ago
Undisclosed
KL City
- Propose modifications for improving the chatbot’s capabilities.
- Serve as a communication bridge between regional and local to address upcoming modifications and new features of Shopee’s chatbot.
- Data analysis: Understand the data provided by regional team and have a critical mindset to propose changes based on unmet KPIs. Able to work independently and based your steps on data analysis ...
Posted
20 days ago
Undisclosed
KL City
- Undertake review process steps supporting our Customer Due Diligence requirements, including assessing risk, screening for risk-relevant external news, assessing / refreshing Source of Wealth, and completion of procedural steps to review / refresh internal risk profiles
- Maintain accurate call/email notes and ensure all outreach is fully evidenced in the case record.
- Manage a personal pipeline across multiple stages (review, outreach, follow-up, remediation, approval), prioritising by risk and SLA. ...
Posted
20 days ago
Undisclosed
Malaysia
- • Handle and resolve complex customer escalations from BPO teams and internal channels
- • Provide expert phone and chat support as a subject matter specialist
- • Investigate issues, identify root causes, and share insights with the Team Lead ...
Posted
20 days ago
Undisclosed
KL City
- Ensure SOP compliance at all touch points
- Minimum SPM with good command of Bahasa Malaysia and English.
- Knowledgeable and experience in retail, F&B and servicing line is an added advantage. ...
Posted
20 days ago
City Properties Sdn Bhd
MYR2,000 - MYR2,500 Per Month
KL City
- Positive and energetic team
- To assist in overseeing the daily shopping mall operations of Customer Service (CS) at Info Counter,
- To work closely with all retailers on operational issues of the mall and to ensure that all policies in the Retailers’ Handbook are adhered to, ...
Posted
20 days ago
Undisclosed
KL City
- Partner with internal account management and sales to verify deal details and ensure deal information flows through Ad Suite:
- Support creation of Ads, their implementation, trafficking as well as reporting of Ad campaigns.
- Handle simple to medium complexity-level workflows within Ad operations which are relatively easy to train on and require some degree of judgment in performing the required tasks, define or adapt solutions based on existing processes. ...
Posted
21 days ago
Undisclosed
KL City
- s)Open for Fresh Graduates with a passion for digital marketing, project management, and client relatio
- n.Key Skill
- s:Strong project management and organizational skill ...
Posted
21 days ago
Undisclosed
KL City
- • Handle and resolve complex customer escalations from BPO teams and internal channels
- • Provide expert phone and chat support as a subject matter specialist
- • Investigate issues, identify root causes, and share insights with the Team Lead ...
Posted
21 days ago
TGV Cinemas Pavilion Kuala Lumpur
Undisclosed
KL City
- Maternity leave
- Parental leave
- Professional development ...
Posted
21 days ago
Undisclosed
KL City
- Monitor and manage the stock of office supplies, placing orders when necessary.
- Handle phone calls and correspondence, including emails, letters, and packages.
- Contribute to maintaining an efficient and organised office environment. ...
Posted
21 days ago
MYR1,700 - MYR2,000 Per Month
KL City
- Assist in merchandising product and always maintain complete stock level
- Maintain a pleasant shopping environment in outlet by creating a clean, tidy, and well organized display
- Handle in administration work and any other ad hoc tasks from time to time. ...
Posted
22 days ago
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