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100+ Customer Service Night Shift Jobs in Subang Jaya - October 2026 - High Salaries - Page 3
Showing 115 jobs results for
"customer service night shift"
in Subang Jaya
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Undisclosed
- • The core responsibility is to take ownership of the customer journey by acting as a single focal point, driving accountability, and demonstrating continuous improvements while genuinely caring for our customers.
- • The role performs tasks based on guidelines with some room for interpretation, sharing information and addressing standard and moderately complex enquiries while explaining processes and procedures.
- • It also identifies gaps in existing processes, systems, and procedures within the assigned area, carrying out activities in a structured, routine, and standardised environment. ...
Posted
3 days ago
MYR2,500 - MYR3,500 Per Month
- Offer first-level support for customer portals, mobile apps and other digital tools.
- Address customer concerns quickly and professionally.
- Manage feedback and complaints with tact and professionalism. ...
Posted
10 days ago
MYR3,500 - MYR4,000 Per Month
- Capable to articulate issues / requests that are brought up by the customers.
- Ad-hoc tasks as advised by management.
- Minimum SPM in any studies. ...
Posted
13 days ago
MYR2,000 - MYR2,500 Per Month
- Customer Follow-Up & Service Recovery: Follow up on pending customer cases until resolution. Coordinate approved refunds, replacements, vouchers or other service recovery and escalate serious or unresolved matters to the relevant PIC.
- Reviews & Online Feedback: Monitor and respond to customer reviews and feedback across Google Business Profiles, Grab and other assigned platforms according to company guidelines. Highlight issues requiring operational attention to the relevant team.
- Customer Records & Reporting: Maintain proper records of complaints, feedback, resolutions and service recovery. Track pending cases and provide basic customer service updates or reports when required. ...
Posted
13 days ago
Undisclosed
- Approval on eNA system for new SKU number request.
- Prepare Proforma Invoice for pre-payment orders and report in MYTax portal.
- Make sure Required Delivery Date is updated on weekly basis. ...
Posted
13 days ago
THINK AI (M) SDN. BHD
MYR500 - MYR800 Per Month
- Write FAQs and help-centre articles, and gather customer feedback
- Be the first point of contact for ThinkChat customers. You'll help businesses set up their AI chatbot, answer their questions and make sure they succeed on the platform.
- What you'll do:
Posted
7 days ago
Undisclosed
- Manage end-to-end customer order processing and fulfillment, including order receipt, validation, processing, shipment scheduling, delivery coordination, and monitoring outstanding purchase orders to ensure timely and accurate order execution.
- Coordinate order fulfillment activities with customers, warehouse operations, transportation providers, sales teams, and cross-functional stakeholders to ensure seamless service delivery and customer satisfaction.
- Plan and monitor customer deliveries by coordinating shipment schedules, special delivery requirements, and on-site arrangements to achieve on-time delivery performance. ...
Posted
8 days ago
Undisclosed
- Monitor and follow up on orders, shipments, and outstanding Purchase Orders, ensuring accurate order status and timely fulfilment in accordance with agreed schedules.
- Handle customer and internal queries relating to order status, delivery issues, customer accounts, billing, and other order-related matters, providing prompt and effective solutions.
- Manage technical spare parts inventory, including stock monitoring, quarterly trunk stock checks with service engineers, annual stock takes, and reconciliation of inventory variances. ...
Posted
8 days ago
MYR3,000 - MYR4,500 Per Month
- Perform data entry and maintain accurate customer, order and shipment records across various platforms.
- Follow up on customer enquiries, orders and complaints to ensure issues are resolved promptly.
- Prepare and manage shipping documentation while ensuring compliance with relevant requirements. ...
Posted
10 days ago
Undisclosed
- Maintain and organize SharePoint and Microsoft Teams repositories, including periodic clean-up activities.
- Support Revenue Generation (Rev Gen) campaigns and booster initiatives.
- Contribute to GenAI and Global Virtual Assistant (GVA) projects, while driving continuous improvement and operational excellence initiatives. ...
Posted
18 days ago
MYR1,800 - MYR2,200 Per Month
- Work towards daily, weekly, and monthly collection targets.
- Maintain accurate records of customer contacts, payment commitments, promises-to-pay, and case updates.
- Identify and escalate high-risk accounts to the Field & Recovery team when necessary. ...
Posted
12 days ago
Cycle & Carriage Bintang Berhad
Undisclosed
- Maintain good customer relationships to enhance retention and brand loyalty.
- Provide regular updates and feedback to the Service Manager regarding service performance, customer satisfaction, and technical issues.
- Able to work in a fast-paced environment with attention to detail.
Posted
13 days ago
Undisclosed
- To prepare and ensure all daily, weekly and monthly reports are submitted promptly and correctly.
- Responsible for daily planning of the operations.
- To gather and check all required documentation and reports prepared by subordinates. ...
Posted
13 days ago
MYR1,900 - MYR2,300 Per Month
- Parental leave
- Professional development
- Job Requirements: ...
Posted
16 days ago
MYR4,500 - MYR6,000 Per Month
- Perform customer verifications based on transaction and credit limits.
- Handle customer complaints by investigating issues, completing the Customer Complaint Form, and submitting Credit Note (CN) applications as necessary, follow up Customer complaints and ensure the issue is resolved within the specific time frame.
- Process customer orders, application forms, and various requests accurately and· efficiently. ...
Posted
16 days ago
Customer Service Representative (Warehouse Operations) Customer Service Representative (Warehouse Operations)
Sunroad Warehouse & Logistics Service Sdn Bhd
Undisclosed
- Assist with daily order processing and warehouse-related customer service operations.
- Perform other duties as assigned by the supervisor.
- A diploma or bachelor's degree is preferred. Outstanding fresh graduates are welcome to apply. ...
Posted
8 days ago
Undisclosed
- For escalated cases, monitor progress according to the process and follow through until the case is closed — take end-to-end ownership of every case, regardless of issue type.
- Conduct customer satisfaction (CSAT) call-back surveys according to the schedule and quota assigned by management, and complete valid questionnaires on time.
- Apply empathy and de-escalation techniques to calm and reassure customers, maintaining a professional and courteous manner at all times. ...
Posted
10 days ago
Undisclosed
- Problem-solving and conflict resolution skills, with attention to detail and a focus on accuracy and compliance.
- Ability to work on-site in Subang Jaya on a full-time schedule, including potential shifts, weekends, or public holidays as required.
- Good command of English; proficiency in additional languages is an advantage. ...
Posted
19 days ago
Undisclosed
- Maintaining accurate records across CRM and case management systems
- Supporting complaint handling and service recovery efforts
- (Senior Executive) Coaching junior team members and managing escalated or high-priority cases ...
Posted
12 days ago
Undisclosed
- Travel Retail (Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi)
- F&B (Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party)
- Watches (Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega) ...
Posted
12 days ago
MYR5,000 - MYR8,000 Per Month
- Identify performance gaps and take timely corrective actions.
- Ensure customer enquiries, orders, and service requests are handled accurately and within agreed SLAs.
- Take ownership of critical customer issues and escalations through to resolution. ...
Posted
12 days ago
Panda Eyes Sdn Bhd
MYR2,000 - MYR2,600 Per Month
- Respond to customer inquiries regarding damaged, missing, incorrect, or delayed parcels via platforms chat (e.g., Shopee, TikTok).
- Investigate parcel disputes by collaborating with internal warehouse teams and external logistics/courier partners.
- De-escalate customer complaints professionally while enforcing company return and refund policies. ...
Posted
13 days ago
MYR2,800 - MYR3,200 Per Month
- Maintaining detailed and accurate records of customer interactions and transaction details in the system
- Coordinating with internal departments to expedite loan processing and address customer needs
- Providing product information and guidance to help customers make informed decisions ...
Posted
13 days ago
MYR4,000 - MYR5,200 Per Month
- Investigate and resolve order discrepancies, customer complaints, claims, and credit-related issues.
- Liaise with customers and internal teams to provide timely updates and effective solutions.
- Maintain accurate customer, order, and service records. ...
Posted
11 days ago
MYR2,000 - MYR2,500 Per Month
- Customer Follow-Up & Service Recovery: Follow up on pending customer cases until resolution. Coordinate approved refunds, replacements, vouchers or other service recovery and escalate serious or unresolved matters to the relevant PIC.
- Reviews & Online Feedback: Monitor and respond to customer reviews and feedback across Google Business Profiles, Grab and other assigned platforms according to company guidelines. Highlight issues requiring operational attention to the relevant team.
- Customer Records & Reporting: Maintain proper records of complaints, feedback, resolutions and service recovery. Track pending cases and provide basic customer service updates or reports when required. ...
Posted
25 days ago
OTT CREATION MARKETING
MYR4,000 - MYR5,200 Per Month
- Investigate and resolve order discrepancies, customer complaints, claims, and credit-related issues.
- Liaise with customers and internal teams to provide timely updates and effective solutions.
- Maintain accurate customer, order, and service records. ...
Posted
11 days ago
OTT CREATION MARKETING
MYR3,000 - MYR4,500 Per Month
- Perform data entry and maintain accurate customer, order and shipment records across various platforms.
- Follow up on customer enquiries, orders and complaints to ensure issues are resolved promptly.
- Prepare and manage shipping documentation while ensuring compliance with relevant requirements. ...
Posted
12 days ago
MYR5,000 - MYR8,000 Per Month
- Build a disciplined and accountable team culture.
- Ensure accurate and timely handling of customer queries, orders, and escalations.
- Maintain tight control over backlog, with clear focus on aged and critical cases. ...
Posted
12 days ago
MYR6,800 - MYR8,000 Per Month
- Build a disciplined and accountable team culture.
- Ensure accurate and timely handling of customer queries, orders, and escalations.
- Maintain tight control over backlog, with clear focus on aged and critical cases. ...
Posted
12 days ago
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