100+ Customer Service Night Shift Jobs in Shah Alam - September 2026

Actively participate in troubleshooting and providing support when operational issues or disruptions occur.
Work closely with customer service teams and other relevant departments to support efficient operations.
Understand and utilize order management and customer management tools such as SAP, BOTs, and Salesforce (SFDC) to improve operational efficiency and accuracy. ...

Posted

16 days ago

Manager I, Customer Service Support (Order-to-Invoice) Manager I, Customer Service Support (Order-to-Invoice)

Alcon

Undisclosed

Full Time

Shah Alam

Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
Execution of CO strategy, organizational design of teams and processes within market with following scope: ...

Posted

a month ago

Executive - Business Channels (Operations - Customer Service) Executive - Business Channels (Operations - Customer Service)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Posted

a month ago

Junior Customer Service Executive (m-f-d) Junior Customer Service Executive (m-f-d)

Hager

Undisclosed

Full Time

Shah Alam

Liaise with Hager 3PL for regular and special shipment requirements by customer.
Timely response to customer inquiries via emails & phone.
Provide solutions and proactively solve customer issues. ...

Posted

a month ago

Associate I, Customer Service (Order Management - Mandarin Speaker) Associate I, Customer Service (Order Management - Mandarin Speaker)

Alcon

Undisclosed

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

a month ago

Supervisor, Customer Service (Order Management - HK - KR Market) Supervisor, Customer Service (Order Management - HK - KR Market)

Alcon

Undisclosed

Full Time

Shah Alam

Order Tracking & Risk Management
Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution ...

Posted

a month ago

Associate I, Customer Service (Order Management - Cantonese- Mandarin Speaker) Associate I, Customer Service (Order Management - Cantonese- Mandarin Speaker)

Alcon

Undisclosed

Full Time

Shah Alam

Monitor order status throughout the order-to-delivery cycle
Identify delays, risks, or bottlenecks and proactively ensure timely resolution
Maintain compliance with SLAs, delivery commitments, and operational KPI ...

Posted

a month ago

Customer Services Representative Customer Services Representative

Daythree

Undisclosed

Full Time

Shah Alam

Strong communication skills, both verbal and written, with active listening abilities.
Ability to handle high volumes of inquiries, manage time effectively, and prioritize tasks.
Problem-solving skills, with attention to detail and a calm, professional approach under pressure. ...

Posted

12 days ago

Executive - Business Channels (Operations - Customer Services) Executive - Business Channels (Operations - Customer Services)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
Assist in calling up customers for service / sales interactions ...

Posted

3 days ago

Executive - Operations - Customer Services (Business Channels) Executive - Operations - Customer Services (Business Channels)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Assist in calling up customers for service / sales interactions;
Carry out Branch RCSA through sample checking and effective rectification as applicable;
Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...

Posted

17 days ago

Executive - Business Channels (Operations - Customer Services) Executive - Business Channels (Operations - Customer Services)

Hong Leong Bank Berhad

Undisclosed

Full Time

Shah Alam

Learning and using I-Pads/other devices (if applicable to branch) for customers service/ cross selling
Perform Meeter-Greeter/Navigator role on rotational basis / as applicable
Assist in calling up customers for service / sales interactions ...

Posted

24 days ago