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14 Customer Service Manager Jobs in Shah Alam - August 2026 - High Salaries
Showing 14 jobs results for
"customer service manager"
in Shah Alam
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MYR2,500 - MYR3,000 Per Month
- Detail-oriented, reliable, and organised
- Able to work retail hours, including weekends
- Full-time position ...
Be an early applicant!
Posted
10 days ago
Undisclosed
- This role is responsible for overseeing customer service operations, order management, billing processes, principal claims administration, customer relationship management, and continuous improvement initiatives to ensure operational excellence and service quality.
- Key Responsibilities
- • Lead and manage the day-to-day operations of the Customer Service Department to ensure efficient and effective processing of customer orders, returns, billing, and claims. ...
Posted
12 days ago
Interiors Aeroservices Sdn Bhd
MYR3,000 - MYR3,000 Per Month
- Handle customer complaints and issues in a patient, professional manner; resolve or escalate promptly
- Direct callers/inquiries to the appropriate internal teams or departments as needed
- Follow up consistently with customers on open questions, complaints, and pending matters ...
Posted
7 days ago
Undisclosed
- Oversee the end-to-end Order-to-Cash (OTC) process to ensure timely and accurate order execution
- Act as the key escalation point for complex customer and operational issues
- Partner closely with supply chain, logistics, sales, and operations teams to ensure seamless customer fulfilment ...
Posted
a month ago
Undisclosed
- Lead customer service transformation initiatives, including process improvements, digitalization, automation, and service model optimization.
- Establish and monitor customer service KPIs, performance frameworks, and service standards to drive continuous improvement.
- Act as a strategic advisor on customer service operating models, customer experience improvements, and service-related business decisions. ...
Posted
a month ago
Dun & Bradstreet (D&B) Malaysia Sdn. Bhd.
Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
- Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
2 days ago
Undisclosed
- Secure all OTI strategy execution, processes and contribution to the commercial and economic success, customer loyalty, reputation, and culture of Alcon
- Have high positive impact on both internal and external associates, stakeholders, and customers. Lead, develop and coach direct reports
- Execution of CO strategy, organizational design of teams and processes within market with following scope: ...
Posted
24 days ago
Hong Leong Bank Berhad
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
10 hours ago
Hong Leong Bank Berhad
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
22 days ago
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