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83 Customer Service Executive Jobs in Shah Alam - August 2026 - High Salaries
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"customer service executive"
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Undisclosed
- Drive the timely resolution of customer issues and complaints.
- Oversee the logging and investigation of feedback, collaborating with relevant stakeholders and departments to implement sustainable solutions aligned with our Continuous Improvement philosophy, quality procedures, and ISO policies.
- Manage credit/debit note issuance and supporting debtor aging follow-ups. ...
Posted
20 days ago
MYR2,000 - MYR3,000 Per Month
- Assist in planning and scheduling vessel movements, cargo handling, and crew changes.
- Support customs documentation and clearance processes for vessels and cargo.
- Ensure all operations comply with company policies, and local and international maritime regulations and environmental standards. ...
Posted
9 days ago
Undisclosed
- Review and validate order details, including customer information, pricing, product availability, delivery requirements, payment terms, and supporting documentation.
- Coordinate with internal departments such as Sales, Planning, Procurement, Warehouse, Logistics, and Finance to ensure smooth order fulfilment and on-time delivery.
- Monitor order status throughout the entire order-to-cash cycle, proactively identifying and resolving any issues that may impact delivery schedules or customer satisfaction. ...
Posted
14 days ago
Undisclosed
- Coordinate seamlessly with logistics and asset management teams to ensure timely order fulfillment, delivery confirmation, and accurate billing within stipulated timeframes.
- Efficiently manage all customer-related inquiries, including document requests, account setup, and price adjustments, ensuring prompt resolution
- Issue Resolution and Continuous Improvement ...
Posted
11 days ago
MYR2,200 - MYR2,500 Per Month
- Proactively contact customers via phone or email when updates or follow-ups are required.
- Follow up with agents on shipment status and ensure timely updates are obtained.
- Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...
Posted
a day ago
MYR2,200 - MYR2,500 Per Month
- Proactively contact customers via phone or email when updates or follow-ups are required.
- Follow up with agents on shipment status and ensure timely updates are obtained.
- Monitor and follow up on outstanding undelivered consignments (UNDEL) and coordinate re-delivery arrangements with consignees. ...
Posted
a day ago
Trescal (Malaysia) Sdn Bhd
MYR1,800 - MYR2,300 Per Month
- Negotiate pricing and commercial terms with suppliers where applicable.
- Prepare and issue Purchase Orders (PO) to approved suppliers.
- Coordinate equipment supply orders from customer order confirmation through procurement to final delivery. ...
Posted
6 days ago
Undisclosed
- Assist customers with booking-related concerns, delays, failed deliveries, and escalation handling
- Verify delivery proofs, DO numbers, and customer confirmations when required
- Coordinate internally with billing and vendor teams for clarification on operational records ...
Posted
8 days ago
Undisclosed
- Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
- Adhere to standard procedures for enquiries/ leads/ CVC handling
- Adhere to standard script for enquiries/ leads/ CVC handling ...
Posted
a month ago
Undisclosed
- Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
- Adhere to standard procedures for enquiries/ leads/ CVC handling
- Adhere to standard script for enquiries/ leads/ CVC handling ...
Posted
a month ago
Undisclosed
- Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
- Adhere to standard procedures for enquiries/ leads/ CVC handling
- Adhere to standard script for enquiries/ leads/ CVC handling ...
Posted
a month ago
Undisclosed
- Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
- Adhere to standard procedures for enquiries/ leads/ CVC handling
- Adhere to standard script for enquiries/ leads/ CVC handling ...
Posted
a month ago
Undisclosed
- Processing Customers Order accurately and timely i.e. generating Sales Quotation, Sales Order, Delivery Order & Invoice, communicating with team member in the supply chain ensuring stock availability and ability to meet customer delivery schedule;
- Up selling - actively promote associate products when responding to customers enquiry, possess a level of creativity when it comes to up selling;
- Maintain relationship with clients by providing support, information, and guidance, researching and recommending new opportunities and service improvements; ...
Posted
a month ago
Undisclosed
- Processing Customers Order accurately and timely i.e. generating Sales Quotation, Sales Order, Delivery Order & Invoice, communicating with team member in the supply chain ensuring stock availability and ability to meet customer delivery schedule;
- Up selling - actively promote associate products when responding to customers enquiry, possess a level of creativity when it comes to up selling;
- Maintain relationship with clients by providing support, information, and guidance, researching and recommending new opportunities and service improvements; ...
Posted
a month ago
MYR2,400 - MYR2,800 Per Month
- Good interpersonal and problem-solving skills.
- Able to work independently and in a team.
- Basic computer literacy (Microsoft Office & Google Workspace). ...
Posted
24 days ago
Japanese-Speaking Customer Service Executive - No experience needed Japanese-Speaking Customer Service Executive - No experience needed
Language Talent Solutions Sdn Bhd
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
14 hours ago
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
12 days ago
Undisclosed
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
14 days ago
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