Customer Liaison: Act as the primary contact for allocated customers, assisting with inquiries from RFQ through to delivery, providing order and delivery status updates, and resolving issues promptly.
Quotation Management: Generate and manage quotes for assigned customer accounts efficiently, maintaining accuracy and responsiveness.
Cross-Functional Coordination: Collaborate closely with Sales, Finance, Pricing, Logistics, and Technical teams to clarify order details, support invoice queries, and report on pricing or margin concerns.
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Customer Liaison: Act as the primary contact for allocated customers, assisting with inquiries from RFQ through to delivery, providing order and delivery status updates, and resolving issues promptly.
Quotation Management: Generate and manage quotes for assigned customer accounts efficiently, maintaining accuracy and responsiveness.
Cross-Functional Coordination: Collaborate closely with Sales, Finance, Pricing, Logistics, and Technical teams to clarify order details, support invoice queries, and report on pricing or margin concerns.
...
Cross-Functional Coordination: Collaborate closely with Sales, Finance, Pricing, Logistics, and Technical teams to clarify order details, support invoice queries, and report on pricing or margin concerns.
Data Maintenance: Maintain and update Customer Master Data to ensure accuracy and compliance with company standards.
Returns and Credits: Handle returns, credits, and Corrective Action Requests (CARs) in coordination with relevant departments.
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Sales and Performance Monitoring: Monitor business plans and actual sales achievements across APAC regions, support sales reporting, and drive efforts to meet sales targets including output and input goals while minimizing overdue items.
Order and Supply Chain Management: Manage customer safety and Kanban stock requirements to ensure shorter lead times, follow up on urgent orders and deliveries, and oversee order processing lead times as per agreed operational standards.
New Product Development Support: Participate in new product launches, managing costing and supply lead times in collaboration with the NPD team, and contribute to WMM’s Sales & Operations Planning (S&OP) processes.
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Sales and Performance Monitoring: Monitor business plans and actual sales achievements across APAC regions, support sales reporting, and drive efforts to meet sales targets including output and input goals while minimizing overdue items.
Order and Supply Chain Management: Manage customer safety and Kanban stock requirements to ensure shorter lead times, follow up on urgent orders and deliveries, and oversee order processing lead times as per agreed operational standards.
New Product Development Support: Participate in new product launches, managing costing and supply lead times in collaboration with the NPD team, and contribute to WMM’s Sales & Operations Planning (S&OP) processes.
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